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‎02-17-2014 02:35 AM - last edited on ‎09-01-2015 10:16 AM by Retired

HP Recommended

hi

 

i have purchased notebook Hp 15 - N010TX on january 2014 in Hp Showroom. For that they gave gift coupon for Hp accessaries. to get that they want me to send origanal bar coded sticker. photocopy of ID proof and Rs 1000 demand draft to Hp Redemption cell, New Delhi through courer.  I also sent all the original bar coded sticker, photocopy of ID proof and Rs 1000 demand draft to Hp redemption cell, New delhi through courier. and sent email to (removed content) to check the status of claim. they replied that my claim is hold. to process the claim they want me to do  take a photograph of the serial no. (removed content)) sticker (10 digit alpha numeric codes –at the back of the laptop/inside battery cover), in order proceed with the claim processing. Same can be sent on the email id.  and As per they said i take the photographs of  the serial no. (removed content) sticker and sent on the email id. Again the replied me that to take a photograph of the serial no. (removed content) sticker (10 digit alpha numeric codes –at the back of the laptop/inside battery cover), in order proceed with the claim processing. Same can be sent on the email id. Again i do the same. Again the sent me the same email. Again i did that. again they sent the same mail. now i asked them to sent me the contact numer or customer care number or any Hp redemption representative number. Again they sent the same email which is mentioned above. i dont know what i have to do now. kindly help me with this.

3 REPLIES 3

‎02-17-2014 02:51 AM

HP Recommended

Hi,

 

Please call HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

 http://www.hp.com/cgi-bin/hpsupport/index.pl
    
Regards.

BH
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‎09-01-2015 01:17 AM - last edited on ‎09-01-2015 10:17 AM by Retired

HP Recommended

hi i have purchased hp laptop serial no: (removed content) in july and filled required details enclosing with the DD of rs 14900 for claiming hp accessories but it has been more than a month I have not got my claimed accessories . I hope my claimed accessories would reach soon to my place as soon as poosible kindly, look into this matter soon .

‎11-19-2015 01:05 PM

HP Recommended
I bought hp 15 ac034tx notebook in diwali offer and also got registered in the hp but not got mobikwick code
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