network controller driver is not installed and wireless is not listed in hp 2000-2116tu

[Paul_Tikkanen]

Hi:

Below is the link to the driver you need for the hardware ID of PCI\VEN_168C&DEV_0036:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s...

I would need to know the full model number of your HP 2000 in order to help you with the other drivers.

I also need to know what operating system you are running and whether or not it is a 32 or 64 bit OS.

[filippppp]

hey paul,

thanks for your quick answer.

i run windows 7 basic home 32bit

here's the rest:

ETHERNET CONTROLLER

PCI\VEN_10EC&DEV_8168&SUBSYS_1855103C&REV_07
PCI\VEN_10EC&DEV_8168&SUBSYS_1855103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

PCI DEVICE

PCI\VEN_10EC&DEV_5229&SUBSYS_1855103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1855103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

SM BUS CONTROLLER

PCI\VEN_8086&DEV_1E22&SUBSYS_1855103C&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_1855103C
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

full model:
HP 2000 Notebook PC

prod number(in case you need it for some reason):
F4U07EA#BED

[Paul_Tikkanen]

You're very welcome.

Since you installed W7 32 bit, it is harder to get you the drivers.

So... see if these work.

First install this driver and reboot, and it should install the smbus controller.

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20775&keyword=chipset+ins...

ETHERNET CONTROLLER

Install the second driver on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

PCI DEVICE

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405424&sp...

[Cowman420]

Hey paul,

I just installed Windows 7 on this laptop i baught off a buddy, and i cant connect to wifi.

when i go to device manager it shows that the: Ethernet controller, Network controller, PCI Device, and SM Bus controller, are not installed i believe. They have a yellow triangle exclamation mark.

Ethernet Controller:

PCI\VEN_10EC&DEV_8136&SUBSYS_188B103C&REV_05

PCI\VEN_10EC&DEV_8136&SUBSYS_188B103C

PCI\VEN_10EC&DEV_8136&CC_020000

PCI\VEN_10EC&DEV_8136&CC_0200

Network Controller:

PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01

PCI\VEN_168C&DEV_0032&SUBSYS_1838103C

PCI\VEN_168C&DEV_0032&CC_028000

PCI\VEN_168C&DEV_0032&CC_0280

PCI Device:

PCI\VEN_10EC&DEV_5229&SUBSYS_188B103C&REV_01

PCI\VEN_10EC&DEV_5229&SUBSYS_188B103C&

PCI\VEN_10EC&DEV_5229&CC_FF0000

PCI\VEN_10EC&DEV_5229&CC_FF00

SM Bus controller:

PCI\VEN_1022&DEV_708B&SUBSYS_188B103C&REV_14

PCI\VEN_1022&DEV_708B&SUBSYS_188B103C

PCI\VEN_1022&DEV_708B&CC_0C0500

PCI\VEN_1022&DEV_708B&CC_0C05

The modle number is  2000-2b10NR its an HP an it has 2000 underneath the right side of the screen, thats all i know about the thing.

if you could help it would be much appreciated

thank you

[Paul_Tikkanen]

Hi:

I should be able to help you get the W7 x64 drivers for your 2000-2b10NR.

First, install the amd chipset driver and reboot. You want the first file on the webpage.

That will install the smbus controller.

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

You should be able to use all of the drivers and software from this HP 2000 model, except the wireless.

DO NOT USE ANY BIOS OR FIRMWARE DOWNLOADS FROM THIS LINK

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5275...

Ethernet Controller:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104622-1&cc=us&dlc=en&lc=en...

Network Controller:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229464&sp...

PCI Device:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127099-1&cc=us&dlc=en&lc=en...

If you need the graphics driver, this is the one you need.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-111219-1&cc=us&dlc=en&lc=en...

[Cowman420]

Awesome! you da man paul!

I figure i was just installing the wrong drivers, but theese work great. first try. 

much thanks friend two thumbs up!

[Paul_Tikkanen]

You're very welcome.

Happy New Year!

[AmyGasto]

PCI\VEN_168C&DEV_0036&SUBSYS_217F103C&REV_01

PCI\VEN_168C&DEV_0036&SUBSYS_217F103C

PCI\VEN_168C&DEV_0036&CC_028000

PCI\VEN_168C&DEV_0036&CC_0280

help me find this driver.tq

[Paul_Tikkanen]

Hi:

I need to know what model PC and what operating system you need the driver for the hardware ID of PCI\VEN_168C&DEV_0036.

There are several variations of drivers for the Atheros wireless card. 

Older drivers don't work in new HP notebooks and the drivers for the new HP notebooks don't work in older HP notebooks with that wireless adapter.

But if that is all you needed to know, then go to your notebook's support and driver page, download and install the driver for the Atheros wireless network adapter.

[AmyGasto]

model:- HP 14-d010tu Notebook PC 

Serial Number:  [Personal Information Removed] 
Product Number:   F6D55PA