network controller driver is not installed and wireless is not listed in hp 2000-2116tu

[claudiurobert]

where can I find my laptops support page ? 
sorry I am annoying you , but I an a newbie .

[Paul_Tikkanen]

Hi:

Please use this guide for how to find the model # of your notebook.

http://support.hp.com/us-en/document/c00033108

Then enter the model number or product number in the applicable box at the link below, and you will be directed to the support and driver page for your notebook.

http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us

[claudiurobert]

I managed to connect to the internet but trough cable , but I need to connect trough wi-fi from my routter . I searched trough your older posts and understanded that the wi-fi is included in the Network Controller , which is still with the yellow exclamation mark . Here is my Network Controller Hardware ID's , can you help me install the network controller please ? 

PCI\VEN_168C&DEV_0036&SUBSYS_217F103C&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_217F103C
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

I have installed a Realtek PCIe Family Controller , if this helps you .

[Paul_Tikkanen]

Hi:

You still have not provided the model number of your notebook.

The hardware ID you posted is for an Atheros AR9xxx wireess network adapter but there are a few drivers based on the age of the notebook that only one will work for the one in your specific notebook.

I will give you one to try, but if it doesn't work then I will need to have the full model # of your notebook in order to provide a working driver.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

[mcn]

Hi need drivers for the following hardware IDs:

1) AMD Radeon AD7340 Graphics (MS Corp WDDM v1.20)

- PCI\VEN_1002&DEV_9808&SUBSYS_1885103C&REV_00

- PCI\VEN_1002&DEV_9808&SUBSYS_1885103C

- PCI\VEN_1002&DEV_9808&CC_030000

- PCI\VEN_1002&DEV_9808&CC_0300

2) Network Controller

- PCI\VEN_168C&DEV_0036&SUBSYS_18E3103C&REV_01

- PCI\VEN_168C&DEV_0036&SUBSYS_18E3103C

- PCI\VEN_168C&DEV_0036&CC_028000

- PCI\VEN_168C&DEV_0036&CC_0280

3) PCI Device

- PCI\VEN_10EC&DEV_5229&SUBSYS_1885103C&REV_01

- PCI\VEN_10EC&DEV_5229&SUBSYS_1885103C

- PCI\VEN_10EC&DEV_5229&CC_FF0000

- PCI\VEN_10EC&DEV_5229&CC_FF00

4) Unknown Device

- ACP\VEN_HPQ&DEV_6001

- APC\HPQ6001

- HPQ6001

[Paul_Tikkanen]

Hi:

What model notebook do you need the drivers for, because it isn't a 2000-2116tu if it has a Radeon HD 7340 graphics chip.

Also what operating system?

Also is it a 32 or 64 bit operating system?

[claudiurobert]

this is what happens when I try to install the driver you have provided me : http://imagizer.imageshack.us/v2/800x600q90/836/2u5z.jpg

I have the # of my notebook : 
Serial : 5CG34714F6

Product : F1Y73EA#AKE

Model : 2000-2d00SQ
I have windows 7 ultimate x64

please tell me how to install the driver so I can connect trough my wi-fi

[Paul_Tikkanen]

Hi:

I see from your screenshot that you are missing the smbus controller driver.

You should install the driver for that first and reboot.

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359407&sp...

Then try this Atheros wireless card driver instead.

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405424&sp...

[claudiurobert]

I finally connected trough wi-fi , thanks a lot man .. sorry I've been bothering you .
May God like your facebook picture . 

[Paul_Tikkanen]

You're very welcome.