network controller driver is not installed and wireless is not listed in hp 2000-2116tu

[hou88]

Thank you for your reply Paul. I have managed to get it working with the following driver which you linked in another thread:

Atheros AR9000 series

For your reference, notebook model is 14-d008AU.

[Paul_Tikkanen]

You're very welcome.

You could also use the newer one.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCac...

[Fortunateis4luc]

thnks...you are the best

[krishmunn]

I just got the site I was looking for.   My HDD crashed,  got an Windows 7 ISO file;  booted .  But now I am not able to connect to the Network even with wired connection. 

The Network Adapter seems to be correct (does not display the yellow triangle)  but under  Other Devices ,  all devices have yellow triangle .  These devices  and the Hardware ID are --

Network Controller      PCI\VEN_8086&DEV_0084&SUBSYS_13158086&REV_00

PCI Device   PCI\VEN_10EC&DEV_5209&SUBSYS_165B103C&REV_01

PCI Simple Comunications Controller     PCI\VEN_8086&DEV_1C3A&SUBSYS_165B103C&REV_04

SM Bus Controller  PCI\VEN_8086&DEV_1C22&SUBSYS_165B103C&REV_05

I have a HP Pavilion DV7 - 6163us

Any help will be greatly appreciated

Additional info ...

When trying to connect it  first says "connecting through WAN Miniport (PPPOE)"   and after a while says Error 651 :The model or other connecting device has reported an error

[Paul_Tikkanen]

Hi:

I don't know why you are not able to connect using the wired network adapter because there is no ethernet controller device ID listed that you posted.

But the other drivers you need are these:

Install the smbus controller driver first and reboot.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102010-1&cc=us&dlc=en&lc=en...

Network controller (wireless card):

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-99014-1&cc=us&dlc=en&lc=en&...

PCI Device  (card reader).

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102008-1&cc=us&dlc=en&lc=en...

PCI Simple Comunications Controller :

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-101536-1&cc=us&dlc=en&lc=en...

[jojogwapo]

hi paule.. 

I have the same problem..

here are my driver ID's

Ethernet Controller

PCI\VEN_10EC&DEV_8168&SUBSYS_1805103C&REV_06

PCI\VEN_10EC&DEV_8168&SUBSYS_1805103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

Network Controller

PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01

PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C

PCI\VEN_10EC&DEV_8176&CC_0280000

PCI\VEN_10EC&DEV_8176&CC_02800

PCI Device

PCI\VEN_10EC&DEV_5209&SUBSYS_1805103C&REV_01

PCI\VEN_10EC&DEV_5209&SUBSYS_1805103C

PCI\VEN_10EC&DEV_8176&SUBSYS_FF0000

PCI\VEN_10EC&DEV_8176&SUBSYS_FF00

I hope you can help..waiting for your response.. thnx.

[Paul_Tikkanen]

Hi:

For the Ethernet Controller, download and install the second file on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

Network Controller:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5060882&sp...

PCI Device:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102008-1&cc=us&dlc=en&lc=en...

[jojogwapo]

hello

thnx for the help.. 

i guess il need your help about this too...^_^

SM Bus contrller

PCI\VEN_1022&DEV_780B&SUBSYS_358B103C&REV_13

PCI\VEN_1022&DEV_780B&SUBSYS_358B103C

PCI\VEN_1022&DEV_780B&cc_0C0500

PCI\VEN_1022&DEV_780B&CC_0C05

Universal Serial Bus (USB) Controller

PCI\VEN_1022&DEV_7812&SUBSYS_358B103C&REV_03

PCI\VEN_1022&DEV_7812&SUBSYS_358B103C

PCI\VEN_1022&DEV_7812&CC_0C0330

PCI\VEN_1022&DEV_7812&CC_0C03

Unknown device

ACOI\HPQ0004

*HPQ0004

This is my first time rebooting my loptop..  so thanks for the help..

[Paul_Tikkanen]

Hi:

For the first two you need to install the AMC chipset driver and reboot. You want the first file listed on the webpage.

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

For the unknown device, go to your notebook's support and driver page and download and install the Protectsmart Hard drive protection driver or the 3D Driveguard driver which will be found under the Solutions driver category.

[jojogwapo]

Thank you

I did the frist step about the AMC chipster and it worked but the second one about the unknown device. I really didnt get it..can you give me any links to download it..thanks..and FYI my HDMI is not working also.. i guess this about the unkwon device?..