network controller driver is not installed and wireless is not listed in hp 2000-2116tu

[Paul_Tikkanen]

Hi:

Below is the link to the ethernet adapter driver you probably need.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-108236-1&cc=us&dlc=en&lc=en

[SabrinaH]

Hi! I'm having the same problem with my HP ProBook.
It's a Windows 7 Home Premium Service Pack 1 32-bit

Base System Device:
PCI\VEN_197B&DEV_2392&SUBSYS_161D103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_161D103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

Network Controller:  
PCI\VEN_8086&DEV_0085&SUBSYS_13118086&REV_34
PCI\VEN_8086&DEV_0085&SUBSYS_13118086
PCI\VEN_8086&DEV_0085&CC_028000
PCI\VEN_8086&DEV_0085&CC_0280

PCI Simple Communications Controller: 
PCI\VEN_8086&DEV_1C3A&SUBSYS_161D103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_161D103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

~Thank you so much in advance!

[myra81]

Hi Paul, the help you are providing is amazing & i'm very much hoping you can help me as my computer is driving me crazy.

I think i accidentally deleted something important when i was cleaning up which affects bluetooth & WIFI. I've tried different things based on posts but this looks most hopefull. My bluetooth /wifi light is lit but it doesn't function. I have a hp pavilion dv6 1150tx on windows vista.

errors under device manager/ network adapters:

Microsoft ISATAP adapter #15: hardware ID just shows *isatap , not a code like everyone else. driver key shows {4d36e972-e325-11ce-bfc1-08002be10318}\0045 if of any use

error under device manager / other devices:

Bluetooth Peripheral Device: BTHENUM\{f94065f3-e685-b748-89b8-d5be9119484d}_LOCALMFG&000f

thanks in anticipation

[Paul_Tikkanen]

Hi, Sabrina:

These should be the drivers you need for your Probook:

Card Reader:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Wireless:  Download and install the first driver listed (32 bit).

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22116&lang=eng&OSVersion=Windows%207%...

MEI:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

[Paul_Tikkanen]

Hi, Myra:

If you deleted a wireless card driver, you will see a Network Controller listed in the device manager with a little yellow ! mark.  You would click on that and post the hardware ID for it, so I can provide the driver you need to install.

If there is nothing like that showing, then unfortunately, there ins't much I can do to help. I have very limited skills (read none) regarding troubleshooting issues where I cannot simply provide a driver to fix the problem like I did above.

So, if you have hardware ID's I can help.

The only other suggestion I can offer (other than backing up your files and doing a complete system recovery), would be to use the system restore utility and pick a restore point date prior to the time you deleted stuff from your PC.

Here is a guide for finding a hardware ID...

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

Here is a guide for how to use the system restore utility.

http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore

Paul

[Dicky1]

Hi i got same problem too about wireless

I use windows 7 32 bit and HP Pavilion g4-1003tx Notebook PC

My hardware ids :

PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C&REV_01
PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C
PCI\VEN_14E4&DEV_4727&CC_028000
PCI\VEN_14E4&DEV_4727&CC_0280

Can you help me solve the problem please:smileyhappy:

[Paul_Tikkanen]

Hi, Dicky:

You need this driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-107849-1&cc=us&dlc=en&lc=en

[Dicky1]

Thank you very much mr.paul

it really works

[Paul_Tikkanen]

You're very welcome.

[SabrinaH]

Thanks for your help, but I still have an exclamation mark for the Network Controller.
What should I do?