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HP Recommended
HP 15-r032tx Notebook PC
Microsoft Windows 10 (64-bit)

help me please my reseting is failed now my pc is not start only show hp logo but not start what i do??????????????????????????????????????????????/

 

1 REPLY 1
HP Recommended
Hi,


Tap away F2 or ESC key as soon as you power on laptop, perform extensive hard drive and memory tests from System Diagnostics UEFI

Let me know the results


Regards

Visruth
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