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‎12-01-2009 11:19 AM

HP Recommended

This is the only "Unknown device" I have in Device Manager after a CLEAN windows 7 64bit install, using all of the pertinent drivers and softwares available for my dv8t-1000 laptop I just got a week or so ago.

 

Where is what I need to install in order for this to be ok?

 

Thanks,

Frank

 

22 REPLIES 22

‎12-01-2009 11:30 AM

HP Recommended

Try installing Intel Chipset driver:

ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45629.exe

I am an HP employee.

Regards,
Vidya

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‎12-01-2009 01:05 PM

HP Recommended

I did... twice in my two atempts. That was the first of the drivers I installed. Still problem persists...

Please advice.

 

Thanks,

Frank

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‎12-01-2009 06:47 PM - last edited on ‎12-01-2009 06:57 PM by

HP Recommended

Try this:

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45016.exe

 

If the issue persists, we need the hardware IDs...

Message Edited by Daniel_Potyrala on 12-02-2009 03:57 AM
I am an HP employee.

Regards,
Vidya

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‎12-01-2009 06:54 PM

HP Recommended
Please reboot Your system and check is this problem solved now.
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‎12-01-2009 06:57 PM

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@Vidya

 

I didn't gave You permission to copy mine posts or graphic work.

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‎12-01-2009 07:09 PM

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I am sorry. I did not still understand the trick of embedding pictures into the message. That is the reason I tried to use your screen captures.
I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎12-01-2009 07:58 PM - edited ‎12-01-2009 08:06 PM

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Guide: How to post image on HP costumer Support Forum

 

Click on 'Upload or insert and image' button.

 

screen.jpg

 

You will see something like this:

 

screen4.jpg

 

Click on 'Browse' button and choose file from Your local HDD which You want to paste.

 

screen 2.jpg

 

You will see preview of this photo in the same window. Click on 'Insert image' and that's all.

 

screen3.jpg

Message Edited by Daniel_Potyrala on 12-02-2009 05:06 AM
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‎12-01-2009 08:05 PM

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Thanks much Daniel.

I did see the tab from My computer earlier, Now I see it.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎12-01-2009 08:13 PM

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zthanx.gif

 

 

**Click Accept as Solution on a Reply that solves your issue**
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