on screen keyboard not popping up on new envy x360 in tablet mode

[learandy]

How do I enable the on-screen keyboard function to auto-pop when in tablet mode and am tapping in editable/typable field? 

[Sparkles1]

Hi @learandy,

Welcome to the HP Forums!

It is a terrific place to find answers and tips!

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I understand that you have an Envy x360 and when you flip it into tablet mode tapping into  an editable field does not launch  the on screen keyboard.

When you flip it into tablet mode and touch the editable field, if you look in the lower right corner do you see a small icon of a keyboard?  If you do then touch it and the on screen keyboard will pop up.

Have you done all your Windows updates?

Have you ran the  HP Support Assistant  to assist with updating HP software and drivers?

Have you ran the Windows troubleshooter?

If you would like me to research this further for you please provide your exact model of the Envy x360.

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as you. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members!

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Good Luck!

[learandy]

Yes updates have been completed. Unfortunately the keyboard icon does disappears when I flip hp or actively select tablet mode from options. It reappears in lower right when I deselect tablet function. Thank you

[learandy]

It's less than 48 hours old.  The last one I had the same problem.  hp had a post that detailed steps to make reapper via settings menu.  My model is hp Envy x360 M6-W103DX and brand new still setting up thank you.

[Sparkles1]

Hi @learandy,

Thank you for the update.

As you have done all your updates and I assume you ran the Windows troubleshooter and nothing was detected, I suggest contacting HP support for assistance.  They can remotely connect to your notebook to help determine the issue and how to resolve it. 

Please contact HP support at Contact HP Support

Good Luck!

[learandy]

Thank you Sparkles will do.

[Sparkles1]

Hi @learandy,

You are most welcome!  I was happy to try and help.