onsite warranty extension by extra 2 years

[khagenpa]

Sir,

     I have bought a new laptop of 2000 series from Innovation,Guwahati. My model no is. hp 2000-2116TU, SERIAL NO IS.{Removed for privacy} AND PRODUCT NO IS.B8N01PA#ACJ. I AM AN EMPLOYEE OF ONGC INDIA LIMITED AND ACCORDING TO MY EMPLOYER I NEED EXTRA 2 YEARS ONSITE WARRANTY ON THE LAPTOP, MEANS TOTAL 3 YEARS ONSITE WARRANTY. Initially I registered in your redemption site and sent you the required documents.And my redemption reference code was:{Removed for privacy}. But the authority has rejected my claim saying that my product model is invalid for the offer.I TRIED IT IN THE INTERNET BUT FAILED , CALLED TO MANY HELPLINES BUT IT ALSO DIDN’T WORK. THEREFORE PLEASE HELP ME, BECAUSE I AM PAYING PENALTY DUE TO MY INABILITY IN PRODUCING THE EXTENDED WARRANTY TO MY EMPLOER. I BOUGHT THE LAPTOP ON 10/07/2012. please help me as soon as possible.

   Guide me how to buy the extra 2 years onsite warranty, what is the cost etc. I will be grateful to you forever.

                                                                                                     REGARDS, JITESH KUMAR NATH, CONTACT NO.{Personal Information Removed}

[banhien]

Hi,

Talk with your colleagues or contact HP office near you using the following phone number(s):

• http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
• http://welcome.hp.com/country/w1/en/support.html

Please do not post your private information on any forum.

Good luck.

[khagenpa]

Sir,

      the HP India site is not user friendly, and to say about your links, there are some fn nos of India, which does not work or some problems  always are there while calling...I have foung onsite warranty can be bought from hp singapore, hp usa...but this hp india is somewhat...stupid...so guide me further...ur last guidience was not up to the mark.....

  thanks

          Jitesh Kumar Nath

[banhien]

Hi,

Are you the only one in your company ? How do others do this ? Are you the owner of the machine ?

This is HP's site in India:

   http://www8.hp.com/in/en/support-drivers/total-care/totalcare.html

a link in this post also confirms where you can get (the above link):

  http://www.thinkdigit.com/forum/laptops-netbooks/146358-hp-extended-warranty.html

Good luck.

[khagenpa]

Sir, when i mailed to' in.contact@hp.com" regarding my extension of warranty...some guy called me from delhi 2 days earlier. He said he got my mail. And forwarded the mail to some guysof INTERVO TECHNOLOGIES LTD. Now these guys are regularly asking me to deposit an amount of 6300/- for 2 years extra onsite warranty. now ,sir my qsn is , whether INTERVO TECHNOLOGIES LTD. is your contact in India to deliver the carepacks and all service? Regards...

Jitesh Kumar Nath

[banhien]

Hi,

You know the company better than me. In many cases, insurance company for your house is not the company which sold the house to you.

Regards.

[Rahul148]

i just bought my new HP PAVILION g6 notebook in july , but i didn't get the offers provided by you i.e 3 yeras extended warranty + accessories. what should i do ???

[Vinods]

Dear,

Sir / Madam

Please Regarding the Onsite Warranty Extend By 2 Years For

HP Pavilion 15 Notebook PC 15 - e016TX

Serial Number :-[Personal Information Removed]

Product No :- E3B56PA#ACJ

[OrnahP]

Thank you for visiting the HP Support Forums. I'm sorry but this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. Most of the users here are consumers like yourself who are offering solutions because they like to help others, and any HP employees you see are here on their own capacity and not representing the company.

If you have additional or direct feedback for HP about their products or services, or questions about repair, you can use the link below for contact information.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

If you have other questions and concerns about using the forum, please feel free to send me a private message.

[Sparkles1]

Hi Rahul148:

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://goo.gl/kQDB

They will be able to provide you with your extended service plan options or you can check "HP Care Pack Services" click here online.