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‎05-08-2017 07:44 AM - last edited on ‎05-08-2017 08:53 AM by Retired

HP Recommended
Product: HP Pavilion 17 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

serial number [Personal Information Removed]

product number E6H00EA#UUG

 

guys things are like this.I brought this laptop from Belgium from what i remeber in 2013 with windows 7 pre installed and activated(i had no serial number)   i made the upgrade to 8 then 8.1 and 10 and i operate on windows 10 for about 1 year and then suddenly i had a problem i couldnt do an upgrade. or something like this.I made os recovery from bios to orriginaly date.and now i  can't upgrade to 8.1 and then to 10. i get this error 80070436

1 REPLY 1

‎05-08-2017 07:48 AM

HP Recommended

Hi,

 

As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

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