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roberto12345 Student
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HP Recommended

please help HP EliteBook 8570w BIOS password reset

elitebook 8570w
Microsoft Windows 7 (64-bit)

 

Product Name: HP EliteBook 8570w Operating System: Microsoft Windows 7 (64-bit)


person who had the laptop in the company, left the company and now we see that the laptops is bios password protected.

we bought it very cheap in the office, but nobody knows the bios password.

 

SKU nummber: LY556EA#UUG

Serial nummber: [Personal Information Removed]

UUID : 28898A667DB5E211B3203066B900005A
i need smc.bin


 Best Regards,

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Message 2 of 2
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HP Recommended

please help HP EliteBook 8570w BIOS password reset

@roberto12345

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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