presario v2000 upgrade to windows 7, then no sound

[mackyboy]

i had an old presario v2000 laptop which i thought i would put windows 7 on. after installation everything seems ok except for no audio output. found a driver but will not install because after a closer look it was for xp. any sugestions will b greatly appriciated. thanx in advance

[Paul_Tikkanen]

Hi:

Which presario V2000 do you have?

There are many of them and the drivers are different.

Use this guide to determine the exact model you have.

http://support.hp.com/us-en/document/c00033108

[mackyboy]

do these numbers help?

s/n [Personal Information Removed]

p/n eh463va#aba

thanx

[Paul_Tikkanen]

Hi:

When I enter the product number of eh463va I get nothing close to a v2000.

http://h10025.www1.hp.com/ewfrf/wc/pfinder?cc=us&dlc=en&lc=en&tool=&query=eh463va

Does it have an AMD or Intel processor?

[mackyboy]

amd turion 64

[mackyboy]

these are the only numbers i could find. im still looking, thnx

[Paul_Tikkanen]

OK.

There are no W7 audio drivers for that audio chip.

The only suggestion I can offer is to download and run the XP driver from the link below.

Close out of any error windows.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-22934-1&cc=us&dlc=en&lc=en&...

Go to the device manager and click on the multimedia audio controller needing drivers.

Click on the driver tab. Click on Update driver.  Select the Browse my computer for driver software and browse to the driver folder that was created when you ran the file.  That folder will be located in C:\SWSetup\sp28482.  Make sure the Include subfolders box is checked and see if the driver installs that way.

[mackyboy]

ill give it a shot

[Paul_Tikkanen]

Hi:

I took the driver apart and that one won't work.

Try this one, run it and browse to sp28481 instead.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-22932-1&cc=us&dlc=en&lc=en&...