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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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What exactly do you mean by"format my PC"?
Which drivers have you triied to install and from where did you get them? Not all of the drivers are meant for each PC.
Have you formatted the hard disk and perormed a clean install of an operating system?
Have you performed an HP factory image recovery?
Have you installed an operating system?
Did you use the USB recovery media that you shoud, have created by now?
Did you use the Recovery manager while in Windows?
You have not provided any details that would help.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
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HP Recommended
@mdklassen wrote:For your product, try running Windows Update, to see if it will find/download/install the device-drivers.
If not, see:
http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/8543365/model/8876778
and select "Windows" and then "Windows 10", and click "change", to get a list of device-drivers.
Do yourself the favor of not paying attention to that. One of the reasons I need to now all of that information is to determine if you have clean formatted your hard disk as a MBR or GPT volume.
Only install the drivers that are available at the Support portal for your notebook in the driver download section. See the followng link for Windows 10 drivers specifically for your notebook.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
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HP Recommended
No.
I was just ignoring you because you did not take the time to find yourself another thread instead of posting in one that I was working on. I was awaiting an answer in from the original author.
There are plenty of other threads. There is no need to tag along or troll in one that someone is already working on.
Doing that will not make you popular nor will it increase the quality of your replies.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
11,043
1,760
577
HP Recommended
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