• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

HP Pavilion G4 2205tx - C5j09PA#UUF

Windows 8 64-bit

 

"Recovery Partition has been Removed" Message in Recovery Media Creation.

 

i bought My new HP pavilion G4 laptop just two days ago and didnt change any thing in two Drives named Drive C: for windows  and 😧 for HP Recovery.

now i want to Make a Recovery Disk with HP Recovery Manager Software.

but it show a Massage: "Recovery Partition has been Removed" in Recovery Media Creation Section.

in My Computer Recovery Partition is Almost Full (3.26G of 25.5G is Free) . so i think Recovery files present there .

 

i haven't any Access to HP for Buy recovery disk or Call Support.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I don't know why your PC is saying your partition is gone - you're right, it doesn't look gone. I do know that if you use the Support Assistant to make backup copies of your Recovery Disks and Then instruct it to remove the recovery partition to give you more space on the hard drive, it will delete the HP factory image of Windows 8 from the recovery partition and leave the normal Windows repair tools behind.

 

There are tools however that allow you to create your own recovery partition complete with these Windows repair tools and a new image of your instalation so you can restore from that. You could use this tool: Windows 7/8 - OEM Recovery Partition Creator found here: http://forums.mydigitallife.info/threads/21978-Windows-7-8-OEM-Recovery-Partition-Creator but thats a lot of work and it would be faster and easier just to backup your data and restore from your HP recovery disks you made from Support Assistant. If you didn't make the disks, HP may opt to send you a copy.. they do not normally do this but I have read that some people have good luck getting a free copy of the media from HP.. otherwise they want you to buy the recovery disks ($40.00) . I suppose it depends on the exact circunstances of your situation.

 

Another solution is to use Macrium Reflect Free Edition to ghost or clone your system. You can then restore your whole system even with your custom programs installed, to the exact state it was in when you made the backup image. ( this may take several dvd's) I suggest you go this route because restoring your system with Macrium Reflect is Much faster than restoring from the HP Recovery Disks. Even if you do obtain another copy of the Recovery Disks, you should use this tool to make another backup that you can customize to your liking. Your re-installs will be faster, they will already have your chosen software installed, and you will save wear and tear on your HP Recovery Disks.  You can then safely delete the recovery partition to gain back that space on your hard drive (since you cannot access it anyway, you won't need that space being taken up).  BUT.. you cannot restore from UEFI Mode which is what HP ships with. You have to go into your Bios settings, and switch to Legacy Bios mode, (which disables Secure Boot) FIRST or else the Macruim recovery boot disk will not load to install the recovery image. After the system re-installs you can go back into bios settings and disable Legacy bios and re-enable secure Boot if you like. ( Windows 8 will load in both UEFI mode with secure boot enabled or Legacy bios mode.. it's your choice. UEFI mode will load faster but it will cause problems if you want to dual boot the system with another OS)  Hope this helps.

View solution in original post

3 REPLIES 3
HP Recommended

I changed the Hidden File and Folder Settings in folder Options.

Screen Capture of RECOVERY drive :

Capture.JPG

 

if Recovery files exist why Recovery Manager says : Recovery Drive Removed ?

Please Help me

 

HP Recommended
anybody can help me ?
how i can Repair RECOVERY partition ?
Can i Make New Recovery Image on D:\ Partition instead?
HP Recommended

I don't know why your PC is saying your partition is gone - you're right, it doesn't look gone. I do know that if you use the Support Assistant to make backup copies of your Recovery Disks and Then instruct it to remove the recovery partition to give you more space on the hard drive, it will delete the HP factory image of Windows 8 from the recovery partition and leave the normal Windows repair tools behind.

 

There are tools however that allow you to create your own recovery partition complete with these Windows repair tools and a new image of your instalation so you can restore from that. You could use this tool: Windows 7/8 - OEM Recovery Partition Creator found here: http://forums.mydigitallife.info/threads/21978-Windows-7-8-OEM-Recovery-Partition-Creator but thats a lot of work and it would be faster and easier just to backup your data and restore from your HP recovery disks you made from Support Assistant. If you didn't make the disks, HP may opt to send you a copy.. they do not normally do this but I have read that some people have good luck getting a free copy of the media from HP.. otherwise they want you to buy the recovery disks ($40.00) . I suppose it depends on the exact circunstances of your situation.

 

Another solution is to use Macrium Reflect Free Edition to ghost or clone your system. You can then restore your whole system even with your custom programs installed, to the exact state it was in when you made the backup image. ( this may take several dvd's) I suggest you go this route because restoring your system with Macrium Reflect is Much faster than restoring from the HP Recovery Disks. Even if you do obtain another copy of the Recovery Disks, you should use this tool to make another backup that you can customize to your liking. Your re-installs will be faster, they will already have your chosen software installed, and you will save wear and tear on your HP Recovery Disks.  You can then safely delete the recovery partition to gain back that space on your hard drive (since you cannot access it anyway, you won't need that space being taken up).  BUT.. you cannot restore from UEFI Mode which is what HP ships with. You have to go into your Bios settings, and switch to Legacy Bios mode, (which disables Secure Boot) FIRST or else the Macruim recovery boot disk will not load to install the recovery image. After the system re-installs you can go back into bios settings and disable Legacy bios and re-enable secure Boot if you like. ( Windows 8 will load in both UEFI mode with secure boot enabled or Legacy bios mode.. it's your choice. UEFI mode will load faster but it will cause problems if you want to dual boot the system with another OS)  Hope this helps.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.