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- HP Community
- Archived Topics
- Notebooks Archive
- "plugged in, not charging" problem

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08-14-2015 05:13 AM
08-14-2015 08:25 AM - edited 08-14-2015 08:25 AM
Hi @BARONINFOTECH,
Welcome to the HP Forums!:smileyhappy:
It is a terrific place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide.
I understand that you were having an issue with startup. You tried different steps but to no avail. You updated the bios and now you see a flashing orange light on the left side.
What is your exact model of HP notebook?
How Do I Find My Model Number or Product Number?
What operating system are your running?
When you try to power on the notebook do you hear the fan or hard drive spin up?
Is the flashing light by the power connection on the notebook?
What is the flash pattern?
Please describe the original problem before you updated the bios?
This document may help you. HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code.
To say thanks for replying please click the thumbs up button below.
Best of Luck!
09-21-2015 09:51 PM
HP Pavilion g series laptop, after-market battery, after-market charging cord.
The following 15-second procedure worked for me:
With the computer running, and the charger plugged in:
1. Remove the battery.
2. Put the battery back in place.
10-10-2015 08:32 PM
nw8440, battery not charging plus other oddities. The BIOS is the latest (I think F.16; I'd have to reboot now to check).
When AC and battery are both connected, HP Battery Check tool (installed by sp52025.exe) reports:
Design Capacity: 4650 mAh
Full Charge Capacity: 1 mAh
Remaining Capacity: 1 mAh
Current: 0 mA
Terminal Voltage: 16542 mV
Design Voltage: 14400 mV
Cell Voltage 1: 4134 mV
Cell Voltage 2: 4130 mV
Cell Voltage 3: 4146 mV
Cell Voltage 4: 4132 mV
Status: 42E0
Current State: Charged (100%)
When the AC adapter glitches out for a few seconds, Windows hibernates. Hibernation completes. When the AC adapter is jiggled, Windows resumes from hibernation. So I think the battery is really storing more than 1 mAh. I tend to believe the cell voltages.
I already tried disconnecting both the battery and AC, pressing the power switch for 20 seconds to remove flea power, and reconnecting everything. I already tried using Windows 7 device manager to uninstall Microsoft's ACPI drivers; Windows reinstalled them with the next boot. I already tried booting to the BIOS with only the battery connected, though I think I ran a memtest rather than hard drive test, and let it just sit for a while after memtest completed. So I think the battery is really holding more than the 1 mAh that it reports, though of course not what a new battery would hold.
When the battery ran down, its charge was 0 mAh but capacity still reported as 1 mAh.
Linux's ACPI drivers also show that the battery is reporting 1 mAh capacity.
Is there some way to make the battery report its true capacity (even though less than a new battery would have)?
It really would be enough. I haven't found the reaon yet why the AC adapter glitches out, but the battery is capable of running the PC for several minutes, long enough to play with the AC cable and get it working again. Only Windows (and Linux) don't believe it because of what the battery is reporting, so Windows hibernates and makes a nuisance for the user.
