• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello ! 

 

i have HP Pavilion 15-e068se Notebook PC Drivers and can't install this app ralink rt3290 bluetooth 01 for Win 8, and others on photo, 

 

24-01-2014 11-15-30 م.png

 

Can you help me please to solve this issue ?

25 REPLIES 25
HP Recommended

Hello AlexaLaw.

 

Welcome to the HP Forums. I understand the computer is not recognizing your Ralink Bluetooth software, and other unknown devices. I apologize for the delay, but I will assist you the best I can.

 

I will start by providing your computer's Ralink Bluetooth software for Windows 10: Software and Drivers for HP Pavilion 15-e068se Notebook

 

This is the correct driver for this computer. To install it properly, please follow these instructions:

 

1. Go into Device Manager. Right-click on the Ralink Bluetooth software under "Other Devices" and select "Uninstall". Please do not restart the computer.

2. Download and install the Ralink software I provided above. A restart might be required.

 

Once this is done, please ensure Device Manager is showing the correct Ralink software.

 

To address the remaining unknown devices, I will provide a Microsoft document. Following the Microsoft document will allow you to identify these devices and resolve their issues: How to troubleshoot unknown devices that are listed in Device Manager

 

Please note: This document is intended for Windows XP. However, the steps to resolve the issue bear the same value on many versions of Windows, including Windows 8.

 

I believe your issues will be resolved by trying the suggestions above. Either way, please post your results. Thank you for choosing the HP Forums. Have a great day!

 

Mario

I worked on behalf of HP.
HP Recommended

Hello!

 

i still have the same issues and you ask me to go other sides, i bought hp product not xxxx product you kiding me ? 

 

and about system win 8, i will ask windows comminty  .

 

Thanks, Aiman Magdi

HP Recommended

@AlexaLaw wrote:

Hello ! 

 

i have HP Pavilion 15-e068se Notebook PC Drivers and can't install this app ralink rt3290 bluetooth 01 for Win 8, and others on photo, 

 

24-01-2014 11-15-30 م.png

 

Can you help me please to solve this issue ?


hani

HP Recommended

Hi Alexa ,

My first choise allways was to install necesary drivers from recovery , you shoul have it on HP .

However , here is external link for win8 , ralink bluetooth.

 

http://driverscollection.com/_44768210652b61caa3ffb48fd76/Download-HP-Pro-3520-Ralink-RT3290-Series-...

 

Attention , this is for 64bit.

 


<<<-------***
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

 

HP Recommended

تعيرفات لى وندز 7

HP Recommended

pleas

HP Recommended

@AlexaLaw wrote:

Hello ! 

 

i have HP Pavilion 15-e068se Notebook PC Drivers and can't install this app ralink rt3290 bluetooth 01 for Win 8, and others on photo, 

 

24-01-2014 11-15-30 م.png

 

Can you help me please to solve this issue ?


 

HP Recommended

Privet....

HP Recommended

Hello ! 

 

i have HP Pavilion 15-e068se Notebook PC Drivers and can't install this app ralink rt3290 bluetooth 01 for Win 8, and others on photo,

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.