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HP Recommended
15-ac021ur
Microsoft Windows 10 (64-bit)

Не работает WI-FI

Здравствуйте.

Обновил Windows 8 до Windows 10, после этого WI-FI не включается, точнее сказать в кнопка включения в параметрах всегда в положении off! :Crying:

Пробовал:

1 Перезагружать

2 Переустанавливать дайвера Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers

Драйвер Broadcom 802.11b/g/n Wireless LAN

Драйвер локальной сети Realtek

 Конечно же предварительно удалив старые.

3 пробовал удалять драйвер и перезагружать ноутбук

4 полностью отключать защиту windows

5 пробовал менять различные настройки сети

 

Подскажите что делать?! 

3 REPLIES 3
HP Recommended

@freshhh1


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HP Recommended

It does not work WI-FI
Hello.
Upgrade from Windows 8 to Windows 10, then WI-FI is not included, to be more precise in the power button in the parameters are always set to off! : smileysad:
I Tried:
1 Restart
2 diver reinstall Realtek RTL8723BE / RTL8188EE 802.11b / g / n Wireless LAN Drivers
Driver Broadcom 802.11b / g / n Wireless LAN
Realtek LAN driver
  Of course, after removing the old ones.
3 tried to remove the driver and restart the laptop
4 completely disable protection windows
5 tried to change various settings of the network
 
Tell me what to do ?!

HP Recommended

Hi @freshhh1,

 

 

 

Welcome to the HP Forums!Smiley Happy

 

It is a terrific place to find answers and tips!


For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide.

 

Learn How to Post and More

 

How Do I Find My Model Number or Product Number?

 

 

I understand that after upgrading to Windows 10 you lost your wireless.

 

You have tried restarting your notebook, removing and reinstalling the driver,disabling Windows protection and various settings on the network to no avail.

 

Here is a link to HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) that should help.

 

Please  check this setting also.

 

Go to Device Manager and click on the network adapter to expand the list.

Right click on the network adapter and choose properties.

Click on the Power Management tab.

If allow the computer to turn off this device to save  power is checked please remove it.

Repeat this process for any additional network adapters listed.

 

You could also try this must you must have administrative rights.

Right click on the Windows icon ( lower left corner) and choose command prompt admin.

Type:

1. netsh int reset all and press enter.

2. netsh int ip reset  and press enter.

3. netsh winsock reset and press enter.

 

Reboot your notebook.

 

If the issue remains please provide your exact model of HP notebook.

 

 


 

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as you. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members!


To show appreciation for my efforts kindly click the   Thumbs Up   below.  

Good Luck!

 

 

Sparkles1

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