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Suyash_samant19
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recovery disc installation

HP Recommended
15-r00tx
Microsoft Windows 8.1 (64-bit)
sir i have installed 1 recovery diac out of 4 given by you but after 1st diac installation about 40% messege is given to me is that insert disc 2 but after 2nd disc install it doesnt processing and message insert disc 2 remain only
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WAWood
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HP Recommended

@Suyash_samant19

 

Hello;

Allow me to welcome you to the HP forums!

 

Maybe it's just a matter of wording, but you don't "install" the recovery disks, as in, copy the contents to the PC's hard drive.

 

Instead, what you do is BOOT from them, starting with disk 1.

 

Is this what you are doing?

 

And, if so, is the recovery stopping part way through reading disk 2?


If this is indeed the case, there is nothing we can do about that, and what MIGHT be the problem is problems with you hard drive that is preventing disk 2 from being extracted to the drive for recovery.

 

To check your hard drive, press the Esc key repeatedly while booting, and when you then get the HP utilities menu, it should list an option for diagnostics -- usually, F2.  Press that and run the hard disck check.


We can proceed when you provide the information.

Thanks

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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