screen says "select boot image did not authenticate."
I've tried re-booting it, however, without success.
I started the laptop up and pressed F2 which allowed me to run a test, which i think the hardrive is effected. He doesn't have the OS disk to reinstall, is there another way around this other than using another laptop to burn this on to a disk, or would that be the best solution.
I'm also unaware of how to find out what bit it is and product name, so if needed, can you please guide me on how to find this out.
Welcome to the HP support forums. A very good day to you. I understand that there is an issue with your son'S laptop. Screen says" selected boot image did not authenticate." It will be a delight to assist you.
Fabulous description and super smart diagnosis of the issue before posting. Kudos to you on that score. . You are a valued HP customer and it is a privilege to share this platform with you.