• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

@rodolfocespedes

 

Hi again,

This means that your HDD needs to be replaced.

If your notebook is under warranty please contact HP. They'll send you a new hard drive for free.

How to do it? Check the link below and choose your country:
Contact HP Worldwide

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

@110mak

 

Hi,

Check this link which shows up on your screen to learn how you can perform the diagnostic tests.

They will help you diagnose the problem.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

@rahul10

 

Hi,

 

FanFan not operating correctly90BThe system fan may be malfunctioning.

For information on troubleshooting heat-related issues, see Fan Runs Constantly, the PC Operates Slower than Expected and Generates Heat.

It is also recommended that you perform a hard reset as that can sometimes restore the system fan to working order. See Use Hard Reset to Resolve Hardware and Software Issues for details.

If the system fan continues to malfunction, contact HP support.
** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

@preceded

 

Hi,

Check this link which shows up on your screen to learn how you can perform the diagnostic tests.

They will help you diagnose the problem.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

@mgh53

 

Hi,

It looks that you need to replace the battery. Check the below link:

Testing and Calibrating the Battery (Windows 7)

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

@butch1961

 

Hi,

Check this link which shows up on your screen to learn how you can perform the diagnostic tests.

They will help you diagnose the problem.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

@lg71347

 

Hi,

Check the below link:

Testing and Calibrating the Battery (Windows 7)

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

Many thanks Daniel. If my machine is no longer in warranty, where can I purchase another hard drive.

HP Recommended

My notebook ta giving error starting asking for backing up files and subistituir or repair the hard drive. what should I do?

HP Recommended

BATRI IS NOT GOOD

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.