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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2013 08:07 PM

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@mmmurcia

 

Hi,

It may be any 2.5" SATA II HDD. On some notebooks there are problems with the detection of the disk that has a capacity of more than 500GB.

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‎03-12-2013 08:45 PM

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Really..would my hard drive really need replaced..I just got it..but no warranty...

‎03-13-2013 01:44 AM

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problem Smart (301)

‎03-13-2013 03:55 AM

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Thanks Daniel !!

‎03-13-2013 09:44 AM

HP Recommended

@missbrook

 

I understand that Hard drive test has failed. Right?

So yes this means that your hard drive needs to be replaced.

There is no other solution for this problem.

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‎03-13-2013 09:44 AM

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@mmmurcia

 

You're welcome.

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‎03-13-2013 10:19 AM

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@agustinus

 

Hi,

 

Start-up TestHard Disk 1 SMART301You can attempt to reseat the hard drive and repeat the test.

The hard disk drive may have failed. Contact HP Support for further assistance.

 

Reseat means remove and install the hard drive again.

Check this link to learn how you can perform the hard disk test and run it.

When the test will fail again then this means that your hard drive needs to be replaced.

If your notebook is under warranty, then in this case please contact HP. They'll send you a new hard drive for free.

How to do it? Check the link below and choose your country:
Contact HP Worldwide

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‎03-13-2013 12:14 PM

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Hard disk fail ...how do I fix? Than in advance

‎03-13-2013 03:04 PM - last edited on ‎02-22-2017 02:29 PM by HP Administrator

HP Recommended

Hello Charliebhoy.  I understand you've received a message that your hard drive has failed.

You should confirm this error by running the built in diagnostic for the hard drive.  Follow these steps to run the test and make sure to post the result.

If the test fails then you will need to replace your hard drive.  This is an easy repair that you could do yourself.  If you provide me with your product number I'll be happy to post detailed instructions for your notebook.

I'll keep an eye out for your reply; have an excellent day!

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‎03-14-2013 08:24 AM

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when i turn on my computer it tells me that it has detected that my fan isn't working properly, i have blown the dust using the can with air in it and it still does the samething, it get's very hot and it will shut off automacilly, what should i do.

 

yours truly

 

ethelyn thornton

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