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08-20-2013
02:11 PM
- last edited on
02-23-2017
10:01 PM
by
OscarFuentes
@zombiekid2051 wrote:whe i start my windows 7 hp it says cooling sestem error may have random shut downs and other stuff then it give this website and untill that happend my youtube is skipping videos like every 3 sec and when i open my pc it shuts down please help me this is the first time it happend to me
Hello zombiekid2051.
You should first ensure that your cooling system is free of dust and debris as per this document.
Also, what is your product number? This document can show you where it is located.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
08-20-2013
02:21 PM
- last edited on
02-23-2017
10:01 PM
by
OscarFuentes
@BocanceaDima wrote:My notebook say. Contact the web site above after running startup repair. It ran for about an hour and then screen has this web address. What can I do to get it working again. Not sure if it was the problem is
Hello BocanceaDima.
Please run the diagnostic for your hard drive and post the result. This document have instructions.
Also, what is your product number?
I hope you have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
08-21-2013
02:59 PM
- last edited on
02-23-2017
10:03 PM
by
OscarFuentes
@andy197835 wrote:When I ran HDD test it got to 40% then said error reading is that because I have put a different data HDD in and it has not been installed yet
Hello Andy.
Are you saying that you've installed a second HDD and the test fails at 40%? I suggest you remove the 2nd HDD and run the test again. Make sure to post the result.
Also, what is your product number? This document can show you where to locate it.
Have a wonderful evening!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
08-24-2013 10:17 PM
My info is the following:
Product key: 4jm6w 49p9x 4mpcv 7fbf3 txmqw
Serial #: cnu15012sv
Product: qe374ua#aba
Model #: dm4 218ous
Windows 7 home prem qa
