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- HP Community
- Archived Topics
- Notebooks Archive
- screen says: www.hp.com/go/techcenter/startup

Create an account on the HP Community to personalize your profile and ask a question

07-31-2013
02:28 PM
- last edited on
02-23-2017
09:17 PM
by
OscarFuentes
@nandhinieral wrote:screen says the Smart disk check detected an immenent failure.To ensure not data loss,please backup the content immediately SMART HARDDRIVE DETECTS IMMENENT FAILURE
This error means that the computer is detecting a problem with your hard drive. Most likely this means it is going to fail. It is very important for you to take this moment to backup any and all data that you do not wish to lose.
To verify that the issue is with the hard drive you can run the hard drive diagnostic. This document has instructions.
You will likely need to replace the hard drive. I can provide you with information which will be very helpful if you give me your product number. This article can show you where to locate the product number.
Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
07-31-2013 02:33 PM
@therealrex wrote:
Cannot get my windows 7 starter to boot. Says hard drive doesn't exist. It gave me this site to go to..model HP mini 110-3000.... product #xb955ua#aba... system board I.d. 148a.... bios version f.15.... I ran the primary hard disk self test and it stopped at 10%.. please help!
Hello therealrex.
You need to replace your hard drive. This document can help you in disassembling and replacing the hard drive.
If you previously have not created recovery media you'll need to order a set from HP Support. These discs will allow you to reinstall the operating system on the new hard drive. The number for US/Canadian customers is 1-800-474-6836. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
Have a great day. Let me know if you have any further questions.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
07-31-2013
03:11 PM
- last edited on
02-23-2017
09:18 PM
by
OscarFuentes
@malan71 wrote:i dont know what to do
Hello malan71.
First, you should run the diagnostics on your hard drive and memory. Here are the steps for testing the hard drive and here are the steps for testing the memory. Make sure to post the results of both.
Also, what is your notebook's product number? This document can show you where it is located.
Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
07-31-2013
03:13 PM
- last edited on
02-23-2017
09:18 PM
by
OscarFuentes
@Arampillykudy wrote:
My laptop screen says please visit the above website .what I need to do
Hello Arampillykudy.
Please test your hard drive and test your memory.
What is your notebook's product number? This article can show you where it is located.
Have a wonderful afternoon!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
07-31-2013
03:52 PM
- last edited on
02-23-2017
09:18 PM
by
OscarFuentes
@jaleeltthy wrote:
Dear Sirs, I am holding one HP dv4. I was trying to switch it on today. It is not functioning. Curser is blinging with long bleep.after several try I could reach up to the screen where we used to type PW. I am unable to make a move from there. It would be appreciated if any of you can give a hand. Thanks Abdul Jaleel
Hello jaleeltthy.
What is your product number? This document can show you where it is located.
It sounds like you may be experiencing a problem with your hard drive. Please run the diagnostic mentioned in this document and report the results.
I hope you have a great afternoon!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
07-31-2013
04:06 PM
- last edited on
02-23-2017
09:18 PM
by
OscarFuentes
@dududeseropedic wrote:
My notebook say: this battery may need to be replaced ... how make?
Hello dududeseropedic.
You could contact HP Support and inquire about purchasing a battery. The number is 1-800-474-6836 for US/Canadian customers. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
If you provide me with your notebook's product number I can possibly locate the battery for you as well. This document can show you where the product number is located.
I hope you have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
08-01-2013
09:28 AM
- last edited on
02-23-2017
09:19 PM
by
OscarFuentes
@33street wrote:
As above don't what to do
Hello 33street.
There are a few problems that cause this error. The most notable are memory issues, hard drive issues, and problems with the system fan. When the issue is with the system fan you generally get another error message (System Fan 90B). So, you are most likely experiencing a problem with your memory or hard drive.
What notebook do you own? Please identify it by the product number as per this document.
You should go ahead and run the diagnostics for those two pieces of hardware. Here are the steps for testing the hard drive and here are the steps for testing the memory. Make sure to post the results for both.
Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
08-03-2013 01:55 AM
I though it was time for a fresh install so I ran system restore, but it will not load past 1% so I think my backup is corrupt. I would like a link to windows 7 64 bit iso so I can get it running again. Thank You for the help!
