screen says: www.hp.com/go/techcenter/startup

[AttackofZaq]

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@sindeemusic wrote:
My laptop is showing a SMART hard disk error. It would not allow me to run a test.

My info is the following:
Product key: 4jm6w 49p9x 4mpcv 7fbf3 txmqw
Serial #: cnu15012sv
Product: qe374ua#aba
Model #: dm4 218ous
Windows 7 home prem qa

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Hello sindeemusic.

Why can't you run the diagnostic?  Are you getting an error?  

[AttackofZaq]

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@lashorty wrote:

hello well my problem is i dont even have a year with my hp computer and now it only shuts off often and everyday i could be in the computer and battery will be dyeing and i will put the charger then all of the sudden shuts off and then i turn it back on and it still shuts off ones i put in the charger also happeneds to it when its full charge i want to know why is this happeneding ?

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Hello lashorty.

If you haven't had your notebook for a year then it may still be in warranty.  I suggest you contact HP Support immediately and let them know about the issue.  The number is 1-800-474-6836 for users in the US/Canada.  If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.

Have a great day.

[AttackofZaq]

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@Ralpht13 wrote:

Started up laptop

Gave error message: Boot Device not found

Please install operating system on your hard disk

Hard Disk (3F0)

Serial[Personal Information Removed]

Product C7E65PA#ABG

Model 14-b029TU

This is still under warranty - and extended warranty as bought 18Mar13

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Hello Ralpht13.

This means the product is experiencing a problem with the hard drive.  Since it should be in warranty you should contact HP Support directly and inform them of the issue.  The number is 1-800-474-6836 if you're in the US/Canada.  If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact informatiion.

Have a great day.

[AttackofZaq]

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@rumun wrote:
Can l have recovery disk from hp service

---

Hello rumun.

You should be able to order a set by contacting HP Support.  The number is 1-800-474-6836 for US/Canadian customers.  If you're in another part of the country you'll need to visit HP Support Worldwide to get your region's information.

Have a great day.

[ddh1]

I am having the same problem.  I have run the hard disk and the memory tests mentioned and both passed.  What should I try now?  Thanks for your help.  Windows 7 Home Premium 64-bit.  I have tried the F11 and I also tried using the restore disks I made when the notebook was new.  It begins to show the Microsoft at the bottom of the page (green progressive bar), then it tells me the disk will not work.

[dhvanit-pc]

i m using hp- i5 ,model no.2000 .i can start my comp after installing a new windows 7.i had check all test about memroy,hard disk etc.it is nt responding to recovry also.only black screen n white lighting curser i can show. One time its started when i m installing it bt nw nt responding. What i have 2 do? My email is {Personal Information Removed} plz give re as soon as possible.

[ankit_niranjan]

i'm using compaq cq62. when i removes charger then cpu uttilization goes upto 100% and the laptop hangs , plz solve my problem

[kk33]

Hi,

suddenly my laptop is getting turn off...being 2 /3 month ,,actually i can't found the problem..and i don't know also that how can i solve this problem....so i just wanted to know that ,how i can solve this problem....i will be very greatfull if u guyes let me know as soon as possible about this problem.

Hasan

[S_S_YADAV]

Hi
my hp pavilion g4 windows 7 64bit
displaying msg

error : such not partition .
Grub rescue>

-so plz help me

[ecmariano]

my one month old hp pavilion would not boot up to windows. it says:

The selected boot image is not authenticated. Press enter to continue. 

Whenever, I press enter. The computer shuts down.