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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-13-2013 10:17 PM

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My HP 2000 laptop, having problem with startup.  Run-In-Test failed,

 

failure ID ....9C616K-5LK6QO-MFKR5G-60Q203.....product ID..LW428UA#ABA..

‎09-13-2013 10:18 PM

HP Recommended

ok thanks will do

‎09-13-2013 10:55 PM

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Went to Bios and ran test on hard disk 1 Quick (303)......OK

System memory diagnostics test passed....

‎09-13-2013 11:14 PM

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once I get to the desktop, internet explorer/msn.com loads and then msn is not working, the internet connection is working fine. maybe windows file is corrupt?

‎09-14-2013 11:08 AM

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My notebook computer will not start up and it keeps saying I need toinsert my windows installation disc which I do not have help!

‎09-14-2013 12:43 PM

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Hard Drive Check

‎09-14-2013 01:28 PM

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not installed Hard Drive Check

‎09-14-2013 11:45 PM - edited ‎09-14-2013 11:46 PM

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WHEN IAM OPENING BOOT SET UP IT ASKS PASSWORD BUT I DIDNT ENTERED ANY PAASWORD AFTER GIVING SOME ALPHABETS IT TELLS "SYSTEM LOCK PRESS POWER BUTTON TO RESTART" HOW TO FIX IT................

 

 

‎09-15-2013 03:00 PM - last edited on ‎09-16-2013 05:13 AM by Retired

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HELP!

Boot Screen:

 

Product Information not valid

The following product informatiom programmed into the system board is missing or invalid.

 

System Board (00A)  - Product Name

                                   Product Serial Number

                                   Product Number

 

Enter - Continue Startup

 

For more information, please visit:  www.hp.cpm/go/techcenter/startup

 

This all started after I updated the bios.

I also noticed that this computer has a Celeron 900 series CPU and your update site shows only the I5 & I7 series of intel chips. Therefore I assume that I updated with the wrong bios. Now, how do I get this back to where it was and what do I use to update it with.

 

Serial:    [Personal Information Removed]

Product:  wq778ua#aba

Model:     cq62-219wm

Windows - 64bit.

Mother Board #: DA0AX3MB6C2

System Board: 1484 77.18

System Bios: f.16

Graphics Devices:  Mobile Intel 4 series express chipset family

CPU: Intel Celeron  900 @ 2.20 GHZ

Memory: 4 GB

Please advise SOON!

‎09-15-2013 07:40 PM

HP Recommended

How do I burn the CD on my desktop computer to fix the laptop computer?

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