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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Hello neal1. Before I can assist you, I require the model number and operating system of the computer, along with the issue you are having in full detail. If you are having difficulties finding the model number, you can refer to this document: http://support.hp.com/us-en/document/c00033108

 

Mario

I worked on behalf of HP.
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the computer is a  

 

HP PAVILION G SERIES

WINDOWS 7 HOME PREM   OA

V3CF6 P37WC MGJX3 JW2PG G8WJP

 

I CANNOT LOG ON TO THE INTERNET------ OXCOOOOOOF---- APPEAR

       

HP Recommended

Thank you for the information. You can refer to this document that I provided for troubleshooting the issue: http://support.hp.com/us-en/document/c01888906

 

If this does not assist, please respond with clarity and I will continue to assist you.

 

Mario

I worked on behalf of HP.
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Hi , i have forget my notebook password . What must i do mr .
HP Recommended

Hello alifka1109. I understand you have forgotten your password. I'm going to provide with a couple of resources today. The first one is a Microsoft document that contains troubleshooting steps you can attempt: http://windows.microsoft.com/en-CA/windows-live/account-reset-password-forgot-faq

 

This second Microsoft document is Microsoft's policy on lost and forgotten passwords. This pertains to what is supported and allowed, and what is not: http://support.microsoft.com/kb/189126

 

Let me know if this information assists you or not. I'm only here to help!

 

Mario

I worked on behalf of HP.
HP Recommended
Thank you mario . But my notebook is windows7 . And what must i do .
HP Recommended

Since the Microsoft documents do not apply to you, please refer to this link to troubleshoot the issue: http://pcsupport.about.com/od/windows7/f/forgot-password-windows-7.htm

 

Please note that HP or Microsoft will not support or endorse some of the steps on this article.

 

Mario

I worked on behalf of HP.
HP Recommended

@amarquez wrote:
My notebook say. Contact the web site above after running startup repair. It ran for about an hour and then screen has this web address. What can I do to get it working again. Not sure if it was the problem is.

 

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bilgisayar açılırken bi sorun yaşıyoruz , enter tuşuna basmamızı istiyor ve bilgisayar açıldıktan kısa süre sonra aşırı derecede ısınıyor kasmaya başlıyor bu sorunu nasıl çözebilirim ? ilginiz için teşekkürler .. 

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it shows unknown file system grab rescue
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