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10-23-2013
05:20 PM
- last edited on
04-20-2016
09:57 AM
by
OscarFuentes
Hello neal1. Before I can assist you, I require the model number and operating system of the computer, along with the issue you are having in full detail. If you are having difficulties finding the model number, you can refer to this document: http://support.hp.com/us-en/document/c00033108
Mario
10-23-2013
07:42 PM
- last edited on
04-20-2016
09:57 AM
by
OscarFuentes
Thank you for the information. You can refer to this document that I provided for troubleshooting the issue: http://support.hp.com/us-en/document/c01888906
If this does not assist, please respond with clarity and I will continue to assist you.
Mario
10-24-2013 11:36 AM
Hello alifka1109. I understand you have forgotten your password. I'm going to provide with a couple of resources today. The first one is a Microsoft document that contains troubleshooting steps you can attempt: http://windows.microsoft.com/en-CA/windows-live/account-reset-password-forgot-faq
This second Microsoft document is Microsoft's policy on lost and forgotten passwords. This pertains to what is supported and allowed, and what is not: http://support.microsoft.com/kb/189126
Let me know if this information assists you or not. I'm only here to help!
Mario
10-24-2013 11:58 AM
Since the Microsoft documents do not apply to you, please refer to this link to troubleshoot the issue: http://pcsupport.about.com/od/windows7/f/forgot-password-windows-7.htm
Please note that HP or Microsoft will not support or endorse some of the steps on this article.
Mario
10-25-2013 04:47 PM
@amarquez wrote:
My notebook say. Contact the web site above after running startup repair. It ran for about an hour and then screen has this web address. What can I do to get it working again. Not sure if it was the problem is.
10-25-2013 05:19 PM
bilgisayar açılırken bi sorun yaşıyoruz , enter tuşuna basmamızı istiyor ve bilgisayar açıldıktan kısa süre sonra aşırı derecede ısınıyor kasmaya başlıyor bu sorunu nasıl çözebilirim ? ilginiz için teşekkürler ..
