screen says: www.hp.com/go/techcenter/startup

[hoganlp]

Laptop has frozen, restarted then come up with the message that my hard disk has not been detected.

I have followed the diagnostic 

this has returned with

short dst:failure

failure id: GLN46J-ST9653-MFPV4K-60QXO3

[zezoo700]

no worek  the techcenter

[SuperMario1]

Hello hoganlp. I understand you experienced a message where the hard disk was not detected, then you noticed a "short DST:failure". This error reveals that the hard disk is broken, or breaking. You should contact HP technical support, since you are experiencing a hardware issue.

Their options will be based on the warranty status of your product. If you do not have this information, you can locate it at this website: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1384280905804.876444892.199480...

You can utilize this website to learn how to contact HP appropriately, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Please let me know if you have any other questions or concerns.

Mario

[nebu]

Hello, I am Joseph i have problem with my hp pc note 2000,when I open a new page i problem comes up with the internet explorer and hard drive and when i shotdown does not turn off i have to turn it off and when I switch it on i get,www.hp.com/go/techcenter/startup sharks as i help poefavor. thanks

[SuperMario1]

Hello nebu. Could you please elaborate on the issue you are experiencing, since I am unsure of what you are seeing? Could you also provide the following information:

1. The computer model number. If you require assistance locating this information, please reference this website: http://support.hp.com/us-en/document/c00033108

2. Your operating system. If you require assistance locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system

3. Have you installed any new hardware on this computer, before the issue appeared?

4. Have you installed any new software or drivers on this computer, before the issue appeared?

Please respond as soon as possible. I look forward to your response.

Mario

[guimas]

a bateria do meu computador esta com baixo rendimento o que fazer? este problema pode ser reparado?

[wildcats_2007_2]

I need help with my laptop. I need to start it up & run some test and i ahve no clue what I am doing. Im only 14!

[wildcats_2007_2]

I tried to run some tests on the Diagnostics but when i do it wont run at all. It also sayd Estimated test time: unknown & i don't know what that means

[wildcats_2007_2]

it also says : No bootable device- - instert boot disk and press an key. And when i do try that it keeps repeating that sentence all over again. What do i do?

[tejash]

my hp pavilian dv4 leptop's is in no bettry backup ?