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02-05-2013 10:56 AM
I am unable to start my HP computer. Earlier I installed Linux Mint to run dual boot with Windows 8. This required that i enter the BIOS and disable Secure Boot and enable Legency Support. Once this was done I was able to run the Linux boot disk from the optical drive. When I restarted I was told that the system was "Preparing Automatic Recovery" ...it wasn't. I then attempted to bring up either Windows 8 or Linux without result. I now entered the BIOS and reset Secure Boot and Legency Support to their original setting. My problem is now what do I do. The computer is new unfortunely the supplied documentation is thin as what the problem could be and there is no instructions on the BIOS. Machine details below:
Model Number HP Pavilion p6/2346eg
Product Number C6W61EA#ABD
System Bios JOS_809, rom V8.09
Setup Utility v2.15.1227
02-10-2013
09:32 PM
- last edited on
02-11-2013
07:18 AM
by
OrnahP
Salut,
My hp laptop is not working, after I start it gives 2 option.
1, commands
2, srart normal windows
I did primary hard disc test and memory test. After all, I need a WINDOWS RECOVERY DISC and restart may be it works.
If I use another pc to create a windows 7 disc to run in my laptop. Is that possible or a link for that please?
[Personal Information Removed]
Regard
02-12-2013
08:45 AM
- last edited on
02-22-2017
01:23 PM
by
OscarFuentes
Hi,
Shut down the notebook. Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Bios option ( usually f10 ) and under the Advanced or Diagnostic tab you should find the facility to run a test on the Hard Drive. Post back with the details of any error messages.
Can you also post back with the following.
1. The full Model No. and Product No. of your Envy dv6 series notebook - see Here for a guide on locating this information.
2. The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
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