screen says: www.hp.com/go/techcenter/startup

[chris611]

Hi 

all the reset this pc options only work up to 2% after that it undoes what it as just done.   there isn't a system image to recover.  start up repair wont work.

When i start up the laptop it immediately goes in to recovery and it seems to be in a loop.

[asmita6658]

Hi @chris611

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that, please try Windows Media Creation Tool.

Let me know. 

[chris611]

HP LAPTOP 14-CMOXXX

[Riddle_Decipher]

@chris611 If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

For details on how to perform a successful reset: click here

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[barrysloan1]

My HP laptop says cooling fan not working.  

[asmita6658]

Hi @barrysloan1

Please try these steps - HP Notebook PCs - System Fan (90b, 90f) Error Message on Startup

[RAKESHKGUPTA]

WE SHUULD HP LAPTOP DRIVERS

[Pareana_Elmsly1]

I am having the same problem have you fixed it

[TampaBoy1]

my computer as a smart hard disk error

[Ozzie-P]

@TampaBoy1

 Hello, 

Thanks for being part of the HP Community! 

Based on your issue we recommend creating a new thread so that you can get better responses. 

I work on behalf of HP.