• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion Gaming15 cx00xx
Microsoft Windows 10 (64-bit)

I've updated my Windows to 20H2 (Pro), and i can't install CD reader driver at
https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-gaming-15-cx0000-laptop-pc/20284020
And
https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/sd-card-reader-windows-10/m-p/7...

 

At first link it says that driver isn't supported by my OS version,

 

image_2020-11-15_202812.png

and on the second link it successfully instaled, but it doesn't do anything 

2 REPLIES 2
HP Recommended

@Delirek 

 

Please download and install

 

         https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96445.exe

 

HP Customer Support - Software and Driver Downloads 

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended


Still having same problem.  The driver is not supported on this OS version.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.