Solved: selected boot image did not authenticate - HP Support Community

Roxanartist · ‎03-08-2015

I need advice. When I turn on my laptop (HP ENVY, WIN 😎 I get the following message:" boot device failed to authenticate press enter to continue" when I pressenter it shuts down. I can't boot into recovery mode either. What the heck went wrong??

Roxanartist · ‎03-10-2015

Well, I decided to bring it in to my friend's store, he's a tech, and then of course it actually decided it would boot to the OS! It wasn't running healthy though, we tried a refresh but it stopped in the middle of it due to an issue w/the hard drive. After some diagnotics the hard drive was the culprit, so after a swap we are running again. I am fine w/ starting over as long as it's working now. And I called HP ordered my back up disks. Thanks for the help, if I would have had the disks we would have come to the same conclusion I'm sure.

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erico · ‎03-08-2015

Is the installed operating system Windows 8 or Windows 8.1?

Was there a Microsoft Windows update that happened before you shut down the notebook?

There are a few ways to resolve this.

1) use the recovery media to get to safe mode and use system restore to choose a restore point dated before the issue began.

2) Enter the BIOS. Disable SecureBoot option and enable Legacy boot mode

3) Use the recovery media and perform a factory image recovery. The downside of this is that you will lose all of your data and have to reinstall all programs installed after you setup your notebook.

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Roxanartist · ‎03-08-2015

I have Win 8.1. I don't have any recovery discs. There were some updates that had automatically installed that's when it shut down. Then it failed to reboot.

erico · ‎03-09-2015

@Roxanartist wrote:
I have Win 8.1. I don't have any recovery discs. There were some updates that had automatically installed that's when it shut down. Then it failed to reboot.

OK.

One of the updates is likely to have caused this.

You will need a Windows 8.1 repair flashdrive, Windows 8.1 installation disk or HP recovery media (usb or disk) to get to safe mode and then system restore.

Did you make recovery media? Right now is when it will be handy to have.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Roxanartist · ‎03-09-2015

Yes, but I am not able to get it to work for some reason. I don't have any other backup or recovery media and it's not available from HP for my model. That's why I'm kinda trying to find my way in the dark so to speak....

erico · ‎03-09-2015

What is happening when you try to boot from the recovery media?

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Roxanartist · ‎03-10-2015

Well, I decided to bring it in to my friend's store, he's a tech, and then of course it actually decided it would boot to the OS! It wasn't running healthy though, we tried a refresh but it stopped in the middle of it due to an issue w/the hard drive. After some diagnotics the hard drive was the culprit, so after a swap we are running again. I am fine w/ starting over as long as it's working now. And I called HP ordered my back up disks. Thanks for the help, if I would have had the disks we would have come to the same conclusion I'm sure.

Roxanartist · ‎03-14-2015

After I replaced the hard drive my computer is running great. Turns out that was the problem. I was able to backup all my documents as well, so besides the pain of having to update the OS & download some drivers it was worth it to have a smooth running system again. It could have been a lot worse. My first priority was then to obtain the recovery media. I helped my mom backup her desktop as well. Thanks for the troubleshoot.

BELLJAME · ‎07-28-2015

Recovery software was corrupted so my backup will not work. What are the options

kaveen_me · ‎08-16-2015

Product Name: n005tx pavilion 15

Operating System: Microsoft Windows 10 (64-bit)

is there any method to solve this without turning on legacy boot
"select boot image did not authenticate"
this happened after trying to install ubuntu in legacy boot and then installed Windows 8 in legacy boot..now i want to go for UEFI for better performance
Model -HP Pavilion 15 (n005tx)
factory os windows 8
no way to recover original os

selected boot image did not authenticate

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