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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp stream notebook pc 13
Microsoft Windows 8.1 (64-bit)
Hi I am mcroy,
when I start up my notebook pc I am getting the hp logo then a black screen after some seconds the pc restarts again
When I press f11 this is what I am getting->Your pc needs to be repaired

A required device isn't connect or can't be accessed.

Error code:0xc0000225

You'll need to used recovery tools on your installation media. If you dont have any installation media(like a disk or usb device),contact your system administrator or PC manufacturer.


Press Enter to try again
Press F8 to start up setting
Press esc for UEFI Fireware Settings
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