cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
armani555
New member
1 0 0 0
Message 1 of 2
259
Flag Post

support not working and i can't restore my pc

HP Recommended
Hp 250
Microsoft Windows 8.1 (64-bit)

Support not working and i can't restore my pc

0 Kudos
1 REPLY 1
devilmaycare
Level 2
34 34 0 4
Message 2 of 2
Flag Post
HP Recommended

Help me with the information for a restore, 

 

As restore will take the device to a previous location when computer was working fine, only if there are avaialbe restore points. 

 

IF you need to remove all the application only : 

 

Try a reset from settings. 

 

Else I will suggest to back up everything and try a recovery. ( in case less applications installed)

 

However this is a big step as there could be issues on windows updates installing. 

 

So please update before performing one.

 

 

The link might help : 

 

recovery : http://support.hp.com/us-en/document/c03489643

restore : http://support.hp.com/us-en/document/c03327545

 

Please do create the recovery media, if not created. 

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation