cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
JanDeVries188
New member
3 2 0 0
Message 1 of 5
754
Flag Post

system disabled unlock code

HP Recommended
HP Pavilion TS 15
Microsoft Windows 10 (64-bit)

Well, this seems to be a very popular topic, let's join the party!

My friend has a HP Pavilion TS 15, product number E8P99EA#ABH.

Trying to troubleshoot it, I encounter a BIOS password.

The System Disabled code is 56341196.

Which password can I try?

I hope anyone can help, thanks in advance!

0 Kudos
4 REPLIES 4
erico
Level 17
Level 17
47,951 42,191 4,642 12,405
Message 2 of 5
Flag Post
HP Recommended

Try entering the following unlock code:

 

49029118




I am not an HP Employee.
JanDeVries188
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Thank you for the very quick response!
Unfortunately, it doesn't seem to work.
Perhaps it helps if I give all the details?

System Information (from boot menu):
Notebook Model : HP Pavilion TS 15 Notebook PC
Product Number : E8P99EA#ABH
Serial Number : <CENSORED>
Born On Date : 11/24/2013
System Board ID : 2170
Product configuration ID : 0881100000305E00000620100
System Board CT Number : PDVVE008J5G8RZ
BIOS Version : F.19
Processor Type : AMD A6-5200 APU with Radeon(TM) HD Graphics
Processor Speed : 2000 MHz
Total Memory : 8 GB
Primary Battery SN : <CENSORED> 09/03/2013
WLAN FCC ID : PPD-AR5B125

Bottom of laptop:
Model: 15-n058ed
Product: E8P99EA#ABH
and a Windows 8 logo (but it's upgraded to 10)

What I do is powerup, press Esc, F10.
"Enter administrator password", I enter your code 49029118, it says "Invalid password" (3 times).
I tried with numpad and keys above the letters.
Then it says "System disabled", below that the exact formatting of the code is:
[i 56341196]
And then the system is frozen on that screen (there is no "OK" button, Esc or Ctrl-Alt-Del don't work).
The power button does power down. Powering up again the system boots fine to Windows (which is a broken install).
So to be clear the only problem is getting into BIOS setup.
Also I can't see where else I can enter the unlock code, apart from using it as administrator password, is that correct?

0 Kudos
erico
Level 17
Level 17
47,951 42,191 4,642 12,405
Message 4 of 5
Flag Post
HP Recommended

The unlock code of 49029118 was for the BIOS.

 

There should be no lower-case letter  i in the system lock code.

 

That is the only unlock code I have for you.

 

 




I am not an HP Employee.
JanDeVries188
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended

Ok, that's too bad, but still thanks for your attention!

FWIW I discovered this topic:

https://h30467.www3.hp.com/t5/Software-para-notebooks/Clave-de-Bios-o-encendido/td-p/373993/page/10

I barely know Spanish, but it seems there are several users getting unlock codes for [i 12345678] formatted codes, so if I can't get it here I'll google-translate myself to there I guess?

Does anyone else here have a password to try?

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation