system disabled unlock code

JanDeVries188 · ‎04-01-2017

Well, this seems to be a very popular topic, let's join the party!

My friend has a HP Pavilion TS 15, product number E8P99EA#ABH.

Trying to troubleshoot it, I encounter a BIOS password.

The System Disabled code is 56341196.

Which password can I try?

I hope anyone can help, thanks in advance!

erico · ‎04-01-2017

Try entering the following unlock code:

49029118

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JanDeVries188 · ‎04-01-2017

Thank you for the very quick response!
Unfortunately, it doesn't seem to work.
Perhaps it helps if I give all the details?

System Information (from boot menu):
Notebook Model : HP Pavilion TS 15 Notebook PC
Product Number : E8P99EA#ABH
Serial Number : <CENSORED>
Born On Date : 11/24/2013
System Board ID : 2170
Product configuration ID : 0881100000305E00000620100
System Board CT Number : PDVVE008J5G8RZ
BIOS Version : F.19
Processor Type : AMD A6-5200 APU with Radeon(TM) HD Graphics
Processor Speed : 2000 MHz
Total Memory : 8 GB
Primary Battery SN : <CENSORED> 09/03/2013
WLAN FCC ID : PPD-AR5B125

Bottom of laptop:
Model: 15-n058ed
Product: E8P99EA#ABH
and a Windows 8 logo (but it's upgraded to 10)

What I do is powerup, press Esc, F10.
"Enter administrator password", I enter your code 49029118, it says "Invalid password" (3 times).
I tried with numpad and keys above the letters.
Then it says "System disabled", below that the exact formatting of the code is:
[i 56341196]
And then the system is frozen on that screen (there is no "OK" button, Esc or Ctrl-Alt-Del don't work).
The power button does power down. Powering up again the system boots fine to Windows (which is a broken install).
So to be clear the only problem is getting into BIOS setup.
Also I can't see where else I can enter the unlock code, apart from using it as administrator password, is that correct?

erico · ‎04-02-2017

The unlock code of 49029118 was for the BIOS.

There should be no lower-case letter i in the system lock code.

That is the only unlock code I have for you.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

JanDeVries188 · ‎04-02-2017

Ok, that's too bad, but still thanks for your attention!

FWIW I discovered this topic:

https://h30467.www3.hp.com/t5/Software-para-notebooks/Clave-de-Bios-o-encendido/td-p/373993/page/10

I barely know Spanish, but it seems there are several users getting unlock codes for [i 12345678] formatted codes, so if I can't get it here I'll google-translate myself to there I guess?

Does anyone else here have a password to try?

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