cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
sparkysdc
New member
2 1 0 0
Message 1 of 4
429
Flag Post

system restore on HP Pavilion dv7=1130us

HP Recommended
Pavilion dv7-1130us
Microsoft Windows Vista

I have tried to enter F11 and get a black screen. Can't enter with esc or F10. Cant find restre thru start all programs. I want to set this machine back to the shipped factory settings. Can anyone help?

 

0 Kudos
3 REPLIES 3
Muzammil_A
Level 4
Level 4
86 86 6 24
Message 2 of 4
Flag Post
HP Recommended

I found this document to be very useful, hence suggesting :

 

http://support.hp.com/us-en/document/c00807369

 

Do let me know if this helped you.

 

 

**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!


**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


**Although I am an HP Employee, I am speaking for myself and not for HP.

I am an HP employee
sparkysdc
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I am trying to restore the HP Pavilion dv7-1130us to original factory setrtings. The machine will not start with the F11 key depression nor will it start with delete or F10 or esc.  I need to restorew this machine to factory settings but can't find out how to do this.

Please advise.

0 Kudos
Muzammil_A
Level 4
Level 4
86 86 6 24
Message 4 of 4
Flag Post
HP Recommended

Hello

 

Try a SHIFT + Restart, this should take you to the Recovery Screen

 

if that does not work then follow the document below to Run a Recovery :

 

http://support.hp.com/us-en/document/c00809678

 

If this does not work as well then the only other way is Recovery Media, I check the online option (http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv7-1100-Entertainment-Notebook-PC-serie...) but it is not available for your system anymore.

 

You can create recovery media using the Recovery Manager program then you can run recovery usuing them.

 

Else call up HP Support to see if you can order through them @18004746836

 

 

**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!


**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


**Although I am an HP Employee, I am speaking for myself and not for HP.

I am an HP employee
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation