• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-20-2017 05:41 PM

HP Recommended
Product: elitebook 745 g2
Operating System: Microsoft Windows 7 (64-bit)

Hi Team

 

After new BIOS update 1.44 ( latest) >> my Win 7 is unable to wakeup from sleep. 

When I try wakeup with power button, notebook  seems waking up ( according FAN noise ), but display is still black....

 

Before I got probably BIOS v. = < 1.10   ( this was my first FW update after 2 years  of this notebook)

 

I tried  also downgrade BIOS back to older version, but  then I am facing with another issue, that all BIOS older then 1.44 is getting  below error >>  BIOS image did not pass validation,..

only latest BIOS is working.

 

I tried also update AMD graphic driver to latest version, but not solved "sleep/wakeup "issue.

 

Do you have any idea please ?

 

Thank you

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.