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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-12-2012 12:24 AM

HP Recommended

I have a G72 notebook. the ethernet cable keeps slipping out of notebook's slot. It began infrequently, then often and now I have to hold it in or I can't get on intyernet. What a crawl! when I called tech  I was told by tech to buy another cable. I've bought 2 more & same problem. What must I do to get my notebook back? thanks mucho

 

 

5 REPLIES 5

‎01-12-2012 12:26 AM

HP Recommended

Hi,

 

When you plug the cable in can you hear a click ? The "click" should lock the cable in place.

 

Regards.

BH
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‎01-12-2012 12:39 AM

HP Recommended

no click, but i'm holding it in right now to stay on net

‎01-12-2012 12:50 AM

HP Recommended

Hi,

 

You bought 2 new cables and still have the problem, the only thing I can think of is the LAN port itself. Do you have friends, relatives ...just bring those cables and plug to their machines to see, and also physically check the LAN ports to see any difference.

 

Regards.

BH
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‎01-12-2012 01:12 AM

HP Recommended

good idea I will try. I think you're right its the LAN connector. How is that changed/fixed with a new one in the notebook, if you are correct? again thanks

‎01-12-2012 01:16 AM

HP Recommended

Hi,

 

If that's the case, you have to replace it and this is very costly (motherboard) BUT depending on how serious it is.

 

Good luck,

BH
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