touchpaded works but will not scroll down page

[18rmiller]

all my scroll pad will do is move the mouse pointer. the ribbed section on the side will no longer scroll the page. i notice it fter i went to msconfig and turned off startup programs. next time i got on my laptop the scroll did not work. i tried to turn all the programs back on and restart but that did not work. i also redownloaded the driver and that didnt work either

it is a hp pavilion dv4405nr

[alt_164]

Reinstall your touchpad driver by going to start> type recovery manager on the search field> from the recovery manager window click hardware and driver reinstallation> next> choose the touchpad driver> finish.. Restart the laptop to see the changes.

[18rmiller]

st tried that and it didnt work. before i posted this thread i also directly downloaded the driver from HP and that didnt help either

[ErinNelson]

Hey, I didn't see your post before I posted mine. I have the same problem, I think. The vertical line on the touchpad (which usually scrolls) is not working. I went into touchpad settings, but there was no option for that feature, so I came here. Good luck getting this resolved. Erin

[Daniel_Potyrala]

Hi,

Try something like this. Go to:

Control Panel -> Mouse -> Devices Settings

Click there ' Device Settings ' tab. Choose ' Synaptics TouchPad ' and little lower click on ' Settings... '. From the list which will be there select ' Virtual rewind ' and check two options: vertical and horizontal scrolling. Click ' Ok '.

[18rmiller]

no option for device settings in control panel. Im using XP if that matters

also, when i go to Hardware and Device driver, in "mouse and other pointing devices" it only has an option for a ps/2 compatible mouse, even though i have installed the driver

[Daniel_Potyrala]

Hi again,

Please back up your system first for your safety. If you don't know how to do this then check thread started by CherylG in here.

Uninstall your current driver for TouchPad.

Resource:

How to change or remove a program in Windows XP

Download and install:

Synaptics TouchPad here

[18rmiller]

that did not work either

[Daniel_Potyrala]

Go to:

Control Panel -> Mouse -> Devices Settings

Click there ' Device Settings ' tab. Choose ' Synaptics TouchPad ' and little lower click on ' Settings... '. From the list which will be there select ' Scrolling '. You will find there two options: ' Scrolling with one thinger ' and ' Scrolling with two thingers '. In both choices you may check how they work by clicking on ' Show video ' button. From this what I remember this second choice is set as default.

Choose which option is better for you and check there ' Switch on vertical scrolling ' and ' Switch on horizontal scrolling '.

[18rmiller · Accepted solution]

ok, si went to the start menu and did pc recovery and it works now. thanks everyone