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angelmat4
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Message 1 of 2
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trying to find my hp help and support

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cnd3235w5y
Microsoft Windows 10 (64-bit)

had a problem downloaded some malware only fix was to wipe out every thing in pc and start over had a problem loading micosoft 10 but help me out the problem is nothing of hp came back such as help ,support , creating recovery discs nothing of hp how can i get this back

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Kalt
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HP Recommended

@angelmat4 wrote:

had a problem downloaded some malware only fix was to wipe out every thing in pc and start over had a problem loading micosoft 10 but help me out the problem is nothing of hp came back such as help ,support , creating recovery discs nothing of hp how can i get this back


You can download and install the latest HP Support Assistant here, which should offer some assistance.  You can also access the HP Recovery Manager by tapping the F11 key when your notebook first starts to boot so long as you hadn't wiped it out during the reinstall process.

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