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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-25-2017 01:46 PM

HP Recommended
Product: hp notebook 14
Operating System: Microsoft Windows 10 (32-bit)

this **bleep** thing keeps shutting down and wont come back on unless i remove the battery and plug it back in. when it comes back on I get a "General" notification: Default Radeon Wattman settings have been restored due to an unexpected system failure. Any help would be greatly appreciated.

3 REPLIES 3

‎05-25-2017 01:52 PM

HP Recommended

Not to add to your frustration level but we have to ask you to identify your computer...model number or product number so we can find the correct specifications. 

 

https://support.hp.com/us-en/document/c00033108

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‎05-25-2017 01:56 PM

HP Recommended

14-ano12nr

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‎05-25-2017 01:59 PM

HP Recommended

 

Are these the specs:

 

 

https://support.hp.com/us-en/document/c05201404

 

First thing to do is go into diagnostics F2 as you power up or ec + f2 and run the tests on video, hard drive and memory. 

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