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01-05-2017 08:58 PM
Please help! is there any way to get windows 7 back on my computer, after windows 10 updates and old files delete? my computer had been put up. It wasnt running so well, so i didnt mess with it. but i had let my little cousin play on it while he was around. when i got back on it after, to restore and all that fun stuff. i noticed it had updated to windows 10 and has no recovery files. i am not happy with windows 10.. it does not support certain drivers and im just not as satified. but id rather not have to buy a new product key. the one one my laptop is not working. ive sat on the phone with HP customer service for 3 hours tonight. was transfered 3 times, just to get told i need to pay for help?? very unhappy withn that call. someone please help if you can. thank you
01-05-2017 09:42 PM
I assume your laptop came with Windows 7.
You can use the Recovery discs now, that you might have created after first setup of this laptop, to factory reset OS by booting from it.
If you've not created recovery media yourself, you've to order them from HP or other third party sellers like computersurgeons.com or restoredisks.com
Scenario of Clean installation of Windows 7 in OEM machine like yours:
Microsoft has taken down the Digital River ISO download servers and are only providing ISO's to retail customers (retail product key).
This leaves those who bought a PC with Win 7 at the mercy of OEM (with 25 character OEM product key in COA sticker on the back of your laptop) to borrow a copy from one of your friends.
01-06-2017 07:35 AM - edited 03-02-2017 06:59 AM
Hi, @michael282 :
This site claims to have genuine, unadulterated W7 ISO files for download.
Click on the link labeled Windows ISO Downloader.exe
You can use either the:
Win 7 Home Premium/Pro (as applicable) SP1 or the (Retail version, but the OEM key on your PC's case will work with it)
Win 7 Home Premium/Pro (as applicable) SP1 COEM (This version would be for what HP would have used--System Builder)
N is for European Union (EU) countries.
K is for South Korean markets.
You can use this tool to transfer the ISO file to a 4 GB USB flash drive or DVD.
Otherwise you can probably order a set of recovery disks from this non-HP vendor for your specific model dv7.
01-06-2017 08:35 AM
Thank you for this one.
Indeed it is directly from server that is available to MVPs according to the site.
"Ever since Microsoft pulled the Windows disk images from Digital River, hunting for untouched ISO files has been a pain. Our new tool will make your life easier, and provides an interface to the MICROSOFT TECHBENCH SITE to download original Windows and Office images directly from Microsoft's server."
Happy New Year!
01-12-2017 04:04 PM
If anyone was to ask me personally if i recommend trying that. NOT A CHANCE. You get a home screen to look, and that is it.