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- when I push the power button My laptop won't turn on

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08-23-2015 08:31 PM
I used my laptop late night with no problem and then shut it down properly using power option . About 8 hours later, I tried to turn it on by pushing the power button and nothing happened. It was plugged into the wall and the little light next to where you plug in the power adapter was on. It would turn off when I unplugged it. The laptop wouldn't turn on whether it was plugged into the adapter or not. The laptop is about 3.5 years old. This is the first problem that we have had with it. Would a bad battery cause this? Could it be the power supply? Also my battery is in dead condition.
I'va also followed these steps:
1) Remove the battery
2) Push the power button at least 30 seconds
3) Plug in the adapter
4) Try to start by pressing power button
All these steps are failed, no results.
THANKS
08-26-2015
06:52 AM
- last edited on
03-15-2017
01:44 PM
by
OscarFuentes
Hi @Byamakesh ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion g6-1200tx Notebook and it having startup issues. Try performing a hard reset. Many links that might help.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.
Here is a link to computer won't start for Windows.
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
08-27-2015 09:27 AM
Thanks, for your help.
Now I've different issue meaning i can start my pc via F5 not power button.
When i press F5 , it showing some BIOS error message then enter to start normally. But still my power button is not working even after start via F5. So what is wrong with it?
N.B: My battery is dead.
08-27-2015
09:32 AM
- last edited on
03-15-2017
01:47 PM
by
OscarFuentes
Hi @Byamakesh,
With BIOS errors, I recommend to restore the BIOS defaults. You could restore the BIOS with this document selecting the reloading the BIOS default settings.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
