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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-15-2014 11:53 AM

HP Recommended

I put my order in for a new laptop at 1am Friday morning, I added the two business day shipping for $20 to my order. It is tuesday and when i look up my order status it's still processing. I don't understand. I'm not sure of all the order status levels but i assumed by today it would at least have been processed. :catsad:

9 REPLIES 9

‎10-16-2014 01:00 PM

HP Recommended
Yeah me too, I ordered mine on the 11th and it still says processing. My estimate ship date was today the 16th
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‎10-16-2014 01:48 PM

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Hello SiraStrange,

 

I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.

I worked for HP.
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‎10-16-2014 01:54 PM

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Hi Pezeagles,

 

I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.

 

Thank you,

KarolB

I worked for HP.
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‎10-17-2014 02:51 AM

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So far pretty impressed with hp customer service. So many people only post when negative stuff happens. I had two people from hp contact me immediately to make sure everything was in order. Thank you Karol and Jeff
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‎10-27-2014 05:01 PM

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So what did they have to say? I placed an order for a laptop on the 18th and my status still says proccesssing as of 10/27/14.

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‎10-27-2014 05:17 PM

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Hi kaiserj
You should see a order status today or tomorrow. That's what mine did. It seems hp order status is a little slow. Went from processing order to shipped. Shipping was extremely fast. Give them a call though to make sure.
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‎11-14-2014 08:44 AM

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Did you get it on time?
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‎04-20-2015 11:10 AM

HP Recommended

This happened to me before when i ordered HP envy 17

 

It took 1 week to process....and finally it declined my credit card for unknown reasons!!!!!!!! HP online store is realllllyyy bad and disappointing....

 

Furthermore,

On 17th April 2015 i ordered Hp envy slim 15t slim quad and my order is still processing......i am just hoping that this time they dont reject my credit card...if they do so....then i will go for DELL laptops ultra 4k screen with same price of envy15t

 

 

cheers mate

 

Dubai

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‎01-18-2016 10:59 AM

HP Recommended

So, how long did it take? My order is still processing too...since last week. I'm just thinking of just going to BestBuy and picking one up from there. But I bought this thing on a student deal and I don't want to give it up yet. Someone?

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