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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-13-2015 07:24 PM

HP Recommended
Product: hp deskjet 3050A ALL-IN-ONE J6
Operating System: Microsoft Windows 10 (64-bit)

After I updated / downloaded Windows 10 on my laptop, I can't connect to my printer; it is not even showing up as an option in Windows, even after I did a Windows UPDATE to search for my HP. How do I download a new driver? Is a new driver available for my HP DESKJET 3050A ALL-IN-ONE J611 SERIES PRINTER? Please don't tell me I need to buy a new printer...

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-13-2015 11:15 PM

HP Recommended

Download the driver from the printer Support page:

 

http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-3050A-e-All-in-One-Printer-series---J611/...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

4 REPLIES 4

‎08-13-2015 11:15 PM

HP Recommended

Download the driver from the printer Support page:

 

http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-3050A-e-All-in-One-Printer-series---J611/...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

‎08-14-2015 03:11 PM

HP Recommended

It WORKED! Thank you for the link - the download went very smoothly and my printer is now happily accepting print jobs.

‎10-03-2015 08:42 AM

HP Recommended

This did not work on my computer. I bought a new asus laptop and it's on windows 10. The driver does not help. I can't scan. It says  "Computer not found. Ensure the HP software has been installed on the computer".

 

I can't tell how annoying this is. Going to the exam and then this problem with the printer. I'm not sure I'll buy a HP printer again.

‎12-02-2015 03:35 AM

HP Recommended

I use a windows 10 driver for hp deskjet 3050A all in one.

 

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