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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

My HpG42-456TX Notebook PC running on windows 7 home premium oa sea 64 bit crashed. Can I reinstall myself? Where should I download Windows 7 home premium oa sea 64 bit ?  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

There are Two options available.

 

1.  You can order a replacement set of Recovery Discs using the link below - these will reinstall the operating system, all required drivers and nearly all of the original software ( the exception often being trials of MS Office ).  They will also re-create all the original partitions, including the Recovery Partition.  Activation of the OS will occur automatically.

 

Order HP Recovery Discs.

 

2.  Another option you could consider is to create your own Windows 7 installation disc.

 

Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).

 

An example of a COA Label can be seen Here.

 

You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version ( Basic, Premium, Professional etc ) that your activation key is for - ie you cannot upgrde or downgrade using this method ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  The Image source is Digital River.

 

Windows-7 sp1-iso-official-32-bit-and-64-bit

 

Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.

 

http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx

 

Additional drivers and software you may need can be found Here.

 

Best regards,

 

DP-K

---------------------------------------------------------------------------

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

There are Two options available.

 

1.  You can order a replacement set of Recovery Discs using the link below - these will reinstall the operating system, all required drivers and nearly all of the original software ( the exception often being trials of MS Office ).  They will also re-create all the original partitions, including the Recovery Partition.  Activation of the OS will occur automatically.

 

Order HP Recovery Discs.

 

2.  Another option you could consider is to create your own Windows 7 installation disc.

 

Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).

 

An example of a COA Label can be seen Here.

 

You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version ( Basic, Premium, Professional etc ) that your activation key is for - ie you cannot upgrde or downgrade using this method ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  The Image source is Digital River.

 

Windows-7 sp1-iso-official-32-bit-and-64-bit

 

Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.

 

http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx

 

Additional drivers and software you may need can be found Here.

 

Best regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Continuing with the same problem, now I'm trying to reinstall the home premium 64-bit system and I do not recognize the disc. I installed several drivers from USB but does not appear.

 

Regards

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