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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-30-2017 04:50 PM

HP Recommended
Product: Hp Pavilion dv7-4180us
Operating System: Microsoft Windows 7 (64-bit)

I need to reinstall the windows 7, which are my software recovery options

4 REPLIES 4

‎01-30-2017 05:03 PM

HP Recommended

Where are you located (country)? Did you make an HP recovery disk when you first got the laptop or anytime after? 

‎01-30-2017 05:22 PM

HP Recommended

I am in Bolivia and NO I did not; I change the windows, and i what to return to the original manufactured

‎01-31-2017 05:44 AM - edited ‎01-31-2017 05:45 AM

HP Recommended

So it had Windows 10 on it? Yes, the wipes out the old restore partition function and now you are going to have to get hold of a Windows 7 OEM disk. Or an HP recovery disk. Or just somehow make Windows 10 work. 

‎01-31-2017 06:16 AM

HP Recommended

Well rigth now it has a windows 7 ultimate in another language, but does not work like the old original manufactured one, so I want toreturn it to manufactured values so it cant have the manufactured windows

 

 

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