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‎05-24-2015 07:38 PM

HP Recommended
Product: HP pavilion dv6 2141ee
Operating System: Microsoft Windows 7 (32-bit)
I tried to install win7 ultimate everything was good when installation but when the page appears windows in finalising your setting it took long time I even waited for whole night to finish the process but It didn't finished yet.I can't access to any of the settings like BIOS.etc..even I switch off and switched it on again It continues the same.I tried the internet for the answer but I can't get anything..please experts help me..
1 REPLY 1

‎05-26-2015 10:44 AM

HP Recommended



Hi @vsura90 ,


Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion dv6-2141ee Notebook and not able to finalize the restart. Have you tried to click F11 on startup. Here is a link to computer will not start.

 

Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues for the startup process.

 

Hope this helps.

 

Thanks.

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