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05-25-2016 08:12 AM
Please, could someone help me with this?
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Model: Elitebook 850 G1
Failure ID: 94H1XV-00084G-MFGJL1-60VB03
SMART Check : Passed
Short DST: Failed
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It have an Operating System, but when I try to check the hard drive; I receive the message error that explained above.
Thank you in advance.
Fernando Escalante A.
09-20-2016 10:20 PM
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
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Thank you for your understanding
11-03-2016 11:40 AM - edited 11-03-2016 12:50 PM
Memory Quick Check : Failed
FAILURE ID : 60EK7T-00089L-WPQF7G-005603
PRODUCT ID : T9M70US#ABA
HP Zbook 15 G2
No matter what memory I install or either DIMM slot, I get this error message. Does the motherboard need to be replaced? It's a brand new laptop.
* Update - This model also has memory slots under the keyboard...faceplam... It was a bad stick of RAM in one of those slots instead of the easy access ones on the bottom of the laptop.
