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‎12-04-2024 04:21 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi All,

 

Im having a very strange issue, about Poly Lens online.

When i try to put some devices in a new or existing group i receive, a red message (Device Missing!) and i can't continue.

Can someone of the support check this problem?


Group -> Select and AddGroup -> Select and AddError MessageError Message

1 REPLY 1

‎12-04-2024 08:00 AM

HP Recommended

Hi @matteomm, Welcome to Poly HP Support Community.  

Due to limited support, I would request you contact our HP Support, and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://support.hp.com/us-en/poly 

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman

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