Poly Lens - AlertInfo setup for Auto Answer

[danstl]

We are looking at Poly Lens and we can not seem to find a way to setup our AlertInfo  Auto Answer for our devices.  In the documentation is says this:

https://docs.poly.com/bundle/ucs-ag-current/page/intercom-calls-parameters.html

But in the Poly Lens feature configurations there is no way to configure this functionality.

We also can not find any way to add custom provisioning information related to this.

We need to be able to add this:

<voIpProt.SIP.alertInfo voIpProt.SIP.alertInfo.1.class="4" voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.2.class="3" voIpProt.SIP.alertInfo.2.value="Auto Answer">
</voIpProt.SIP.alertInfo>

But we are unsure on how to do this

[Meghana_10]

Hello @danstl, Welcome to the HP Poly Support Community. 

Thanks for reaching out about your query regarding the Poly device.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

To help us get started on resolving your issue, could you please let me know the make and model of the Poly device so that I can assist you further?

Take care and have an amazing day! 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Meghana